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  1. 967 votes

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    Hi community, we understand your needs in this feature and want to assure you were taking on board all your feedback. 

    As many of you accustom to this idea will know, multiple addresses requires a complex solution. It's been something we’ve been moving towards for some time and we’ve done a lot of back end work that will allow us to bring it to you in the future. 

    We have 12 different products within Xero that rely on contact data, as well as many of our app partners. This means that contacts need to seamlessly flow across technology, products and all connections on Xero. And that’s exactly what we’ve been working on. 

    One of the reasons we announced the retirement of classic invoicing is because many of the features being asked for, just can’t be brought into classic invoicing. The old technology has too many technology limitations to enable this.…

    Alex Serra supported this idea  · 
  2. 45 votes

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    Alex Serra supported this idea  · 
  3. 13 votes

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    Alex Serra supported this idea  · 
  4. 69 votes

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    Moving along with the project, our team are now in the process of developing a new send modal that'll enable you to cc and Bcc when using the new invoicing experience. 😊

    We're not too far off with this work and I'll continue to keep you updated on news for this, here! 

    Alex Serra supported this idea  · 
  5. 100 votes

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    We appreciate users wanting more flexibility in the data they show on invoices. At present our teams are re-developing some of the base features across Sales with particular focus on new invoicing.


    At this time, there are no plans for developing a fields for a PO number in invoicing. Focus is on existing features in invoicing.


    It's good to get a renewed understanding of interest here on Product Ideas, and if there's any news we will update on this here.


    In the meantime, there is a way the custom template can be edited to rename the Reference field as a 'Purchase Order Number' field - see more in the discussion here

    Alex Serra supported this idea  · 
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    Alex Serra commented  · 

    I've done some coding in my day and I can't understand why it seems to be so difficult for Xero to add more custom fields since its already part of the platform. You can literally copy and paste the code you are already using for "Reference" field.

    I'm purchasing a 30 year old company with plans to operate it for another 30+ years. I really wanted to use Xero instead of QuickBooks but not having the basic functionality of adding custom fields to Invoices, Packing Slips, Contacts, etc...is, unfortunately a deal breaker. Every single one of Xero's competitors offer this functionality, it is extremely basic and troubling it was not included from the very beginning. There have been many requests by other users to add specific fields (ie PO#s) but it doesn't even need to be that hard, just give us 10 custom fields that we can name whatever we want on our advanced templates.

    It appears that this functionality has been requested for years and years and years. I'm still in my trial period, but it looks like I will not be able to use Xero, and I love everything else about Xero. If you add up what I would have paid for the next 30 years, Xero just missed out on over $15,000 of revenue, now multiply that by who knows how many other customers you have lost, $30k, $90k, $200k? How much would it cost for your developers to add this feature?

  6. 66 votes

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    Alex Serra supported this idea  · 
  7. 55 votes

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    Alex Serra supported this idea  · 
  8. 71 votes

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    Hi everyone, while our team considered solutions in this space with other pieces of work planned there is no current development planned for adding a notes or description field within Projects at this time. 

    For now, as you may be aware you can add notes to the History and notes of the individual transactions within a project, or alternatively on the Contacts record. 

    We're continuing to watch this space and will share if there is any progress. 

    Alex Serra supported this idea  · 
  9. 138 votes

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    Alex Serra supported this idea  · 
  10. 6 votes

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    Hey Jen, thanks for submitting your idea! 

    Just checking if you're referring to Custom Pay Items, which are already available in Xero Payroll.

    If not, could you let us know some examples of custom fields you require, that aren't already available in Xero Payroll?

    Alex Serra supported this idea  · 
  11. 9 votes

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    Alex Serra supported this idea  · 
  12. 2 votes

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    Alex Serra supported this idea  · 
  13. 32 votes

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    Alex Serra supported this idea  · 
  14. 400 votes

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    Hi everyone, we thoroughly appreciate your engagement and sharing how custom fields would be advantageous to you here.

    With lots of work for 'building on beautiful' underway atm, we want to be honest that custom fields is not planned in the near term.

    Some in the idea here, may find the recent addition of Notes that can be added within the Contact Details section of a contacts record useful in being able to record and view specific detail relative to a contact at present - More on this shared here

    We'll continue to evaluate the viability of largely voted ideas such as this when there is resource, however this unlikely in the next 12 months.

    Alex Serra supported this idea  · 
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    Alex Serra commented  · 

    I'm purchasing a 30 year old company with plans to operate it for another 30+ years. I really wanted to use Xero instead of QuickBooks but not having the basic functionality of adding custom fields to Invoices, Packing Slips, Contacts, etc...is, unfortunately a deal breaker. Every single one of Xero's competitors offer this functionality, it is extremely basic and troubling it was not included from the very beginning. There have been many requests by other users to add specific fields (ie PO#s) but it doesn't even need to be that hard, just give us 10 custom fields that we can name whatever we want on our advanced templates.

    It appears that this functionality has been requested for years and years and years. I'm still in my trial period, but it looks like I will not be able to use Xero, and I love everything else about Xero. If you add up what I would have paid for the next 30 years, Xero just missed out on over $15,000 of revenue, now multiply that by who knows how many other customers you have lost, $30k, $90k, $200k? How much would it cost for your developers to add this feature?