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Many customers will not pay an invoice if it does not have the Purchase Order Number on the invoice. It gets returned and we are asked to add it, which does not work well with the documented workflow on Xero.

Customers need to see the PO on the invoice as this aids their reconciliation processes. As more of this is automated it becomes even more critical that there is a single field where this is held.

I cannot understand why these features have not been implemented, clearly they don't intend to.

This would be so helpful for our business and clients. Please can it be something that's implemented soon!

where can I insert Job number in invoice template?
Kindly advise me. Thanks

Please add the extra reference field for the sales invoices. We need to be able to include the customers PO and our internal ref (different to inv number).
Been requested for years but please make it happen for the new invoicing.

Definitely need this. The work arounds work of course - but purchase order numbers do certainly deserve their own field.

Please could you add PO Number as a dedicated field on invoices. At the moment I have to add it to the Reference, but I want to use the Reference for something else - EG May 2024.

I've seen lots of requests for this in the community thread so I believe it would be a welcome addition.

Thank you

It would be helpful to include both the customer reference number and our file number on an invoice. This would make it easier when cross referencing with our database.

Our customers often require both their purchase order # and a reference to be included on the invoice. It is not practical to put both in the one reference field.

comparing Myob(which i have been using for 44yrs). I find Xero too unflexible to adapt to custom changes.

I can't believe PO isn't available as a standalone field to enter into the invoice. We use the reference number to give the customer order/job number so can't change this. For the customers that request the PO to also be added we need a solution. We are exporting our invoice data into Xero and have PO as a field but nowhere to map it to!

Invoice template - Insert Customer ref/PO and ability to set 'unique' and warn if duplicated

I've done some coding in my day and I can't understand why it seems to be so difficult for Xero to add more custom fields since its already part of the platform. You can literally copy and paste the code you are already using for "Reference" field.

I'm purchasing a 30 year old company with plans to operate it for another 30+ years. I really wanted to use Xero instead of QuickBooks but not having the basic functionality of adding custom fields to Invoices, Packing Slips, Contacts, etc...is, unfortunately a deal breaker. Every single one of Xero's competitors offer this functionality, it is extremely basic and troubling it was not included from the very beginning. There have been many requests by other users to add specific fields (ie PO#s) but it doesn't even need to be that hard, just give us 10 custom fields that we can name whatever we want on our advanced templates.

It appears that this functionality has been requested for years and years and years. I'm still in my trial period, but it looks like I will not be able to use Xero, and I love everything else about Xero. If you add up what I would have paid for the next 30 years, Xero just missed out on over $15,000 of revenue, now multiply that by who knows how many other customers you have lost, $30k, $90k, $200k? How much would it cost for your developers to add this feature?

This is pretty standard and required in the United States. None of my customers will pay an invoice without a purchase order number clearly defined.

We are the same now , we need boxes for delivery note numbers and order numbers or we do not get paid quickly . Will need to switch to another invoicing package that offers these soon

even any spare boxes would be great idea and very helpful

Reference Numbers & Purchase Order Numbers are both vital for our business, especially now as many of our clients are moving to automated invoicing systems, have these two numbers separated ensures our invoices are processed correctly and not rejected.

My two businesses have also moved to XERO, had we known this basic feature was missing we'd have reconsidered. We had this feature in our previous accounting software Infusion. My two businesses produce around 700 invoices per month, we need the customer PO on the Invoice. We also use the Reference Feild suggested as the "fix" by XERO. Come on XERO how hard can this be? We would require this field to be handled via API as well. We have integrated XERO with HubSpot and another internal system. I'm just floored that this has been ignore for so long. Hans Grootegoed - Cadpro New Zealand Ltd/Cadpro Australia Ltd

Further to my comment below, I noticed the "vote" number didn't increase when I voted. Not only that, the opening screen shows "31 comments". I just counted my emails (I opted to get notifications of new comments and have kept them) - 53 comments since I posted my original one, and there were many, many comments before I posted mine, so 31 is not right.