Sales Invoices - Field for Customer's Purchase Order Number
Adding customer’s purchase order number in the sales invoices.
Purpose: because some companies will not pay an Invoice without a PO, so it’ll make users’ workflow easier when they can search #PO to find the right invoice.
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We appreciate users wanting more flexibility in the data they show on invoices. At present our teams are re-developing some of the base features across Sales with particular focus on new invoicing.
At this time, there are no plans for developing a fields for a PO number in invoicing. Focus is on existing features in invoicing.
It's good to get a renewed understanding of interest here on Product Ideas, and if there's any news we will update on this here.
In the meantime, there is a way the custom template can be edited to rename the Reference field as a 'Purchase Order Number' field - see more in the discussion here.
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Kristy Monahan commented
Has there been any update on this? QBO has been letting us do this for years on multiple documents (not just invoices). Is this a heavy lift for the developers?
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Duncan Philps-~Tate commented
I think it's about time the Xero team gave us an updated comment. The last one was May 2022 and since then the new invoice features HAVE been implemented so they could now be working on this added functionality. Or will they admit they don't want to?
There is clearly demand from users, some of who regard it as a deal breaker. -
chris Hutton commented
we need reference number as person reference within an organisation as welll as po number
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Amy Campbell commented
This is crucial to us too. We need to be able to include a PO number as well as a separate reference on our sales invoices, so it doesn't work to rename the reference field. We currently either use the description line or include the PO in the billing address, but neither looks good or is easy to apply, so this is not a great solution. An optional field for PO number which we could also bulk upload into when creating invoices would solve this.
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John Dowdell commented
This is a critical item. We must be able to add a customers purchase order number to the invoice. It looks like this topic has been kicking around for four years in the forums. Why has it not been dealt with? It can't be that difficult. I suppose it got lost along with the Amazon invoice feed (which doesn't work) and the Barclaycard feed (also not working, .... is there a common theme here?). C'mon, Quickbooks Online had better than this, and that was a real pile of poo.
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Laura McCorkell commented
This would be so helpful for our business. We often have to split fees so the invoice has two lines, this confuses the client and the invoice settings does not allow you to send to the client without the breakdown. Also, we are unable to edit the invoice to have a PO number field in our settings. It's very backward how I am doing it at the moment and I'm surprised Xero doesn't have a simple solution.
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Neil McInnes commented
My Government clients require both the original sales quote reference and their purchase order number to show on all invoices.
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John Nair commented
I believe Xero should introduce a feature that allows users to create custom fields, whether for PO Numbers, Job Site addresses, or other specific needs. Essentially, this would provide a text label and an input field where users can enter their data. This functionality would enable users to fully customize their invoice or quote templates to suit their requirements.
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Henrik Nielsen commented
Many customers will not pay an invoice if it does not have the Purchase Order Number on the invoice. It gets returned and we are asked to add it, which does not work well with the documented workflow on Xero.
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Stuart Crumpton commented
Customers need to see the PO on the invoice as this aids their reconciliation processes. As more of this is automated it becomes even more critical that there is a single field where this is held.
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Caroline Des-Rivieres commented
I cannot understand why these features have not been implemented, clearly they don't intend to.
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Caitlin Stubbs commented
This would be so helpful for our business and clients. Please can it be something that's implemented soon!
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S JONE NAW commented
where can I insert Job number in invoice template?
Kindly advise me. Thanks -
Joanne Greene commented
Please add the extra reference field for the sales invoices. We need to be able to include the customers PO and our internal ref (different to inv number).
Been requested for years but please make it happen for the new invoicing. -
Spike Allibone commented
Definitely need this. The work arounds work of course - but purchase order numbers do certainly deserve their own field.
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Todd Challenger commented
Please could you add PO Number as a dedicated field on invoices. At the moment I have to add it to the Reference, but I want to use the Reference for something else - EG May 2024.
I've seen lots of requests for this in the community thread so I believe it would be a welcome addition.
Thank you
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Amanda Strachan commented
It would be helpful to include both the customer reference number and our file number on an invoice. This would make it easier when cross referencing with our database.
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Bruce McInnes commented
Our customers often require both their purchase order # and a reference to be included on the invoice. It is not practical to put both in the one reference field.
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DESMOND LUM commented
comparing Myob(which i have been using for 44yrs). I find Xero too unflexible to adapt to custom changes.
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Naomi Lewis commented
I can't believe PO isn't available as a standalone field to enter into the invoice. We use the reference number to give the customer order/job number so can't change this. For the customers that request the PO to also be added we need a solution. We are exporting our invoice data into Xero and have PO as a field but nowhere to map it to!