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  1. 42 votes

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    Chenel Raath commented  · 

    This is also currently very confusing for customers. They want to see their actual payment and not broken up into various invoices. Please make this a priority.

    Chenel Raath supported this idea  · 
  2. 485 votes

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    Hi everybody, coming across from the previous forums we know this idea has a lot of interest.

    There is a way of using Xero's reports to accomplish what you're asking here and save the format so you can easily access and send this report to your customers outside of Xero.

    Running the Aged Receivables detail report you can choose how many ageing periods you'd like to show and set the period to '30 days'. Simply Filter the report by Contact and Update to run.

    • Once you've got it set up, save as Custom so you can easily access this format anytime
    • If you deal with groups of contacts this also means you could Filter for multiple contacts to combine the view into one report rather than multiple customer statements 🙂
    • Export the report to PDF, where you can send to customers from your email system outside of Xero

    We appreciate…

    Chenel Raath supported this idea  · 
  3. 21 votes

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     ·  6 comments  ·  Practice tools  ·  Admin →
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    Chenel Raath supported this idea  · 
  4. 3 votes

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    Hi Meehgan thanks for sharing this idea here. Appreciate having the need to have different payment terms for different contacts. While this is not an existing option in Xero, we are adding your idea to gaining support so that other members from the community are also able to add their comments and vote on this. :)

    Chenel Raath supported this idea  · 
  5. 4 votes

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     ·  2 comments  ·  Practice tools  ·  Admin →
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    Chenel Raath supported this idea  · 
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    Chenel Raath commented  · 

    Any feedback?

  6. 26 votes

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     ·  7 comments  ·  Practice tools  ·  Admin →
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    Chenel Raath supported this idea  · 
  7. 13 votes

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     ·  1 comment  ·  Practice tools  ·  Admin →
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    Chenel Raath supported this idea  · 
  8. 35 votes

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    Hi everyone, thanks for sharing this idea. We understand that being able to quickly find client profiles by key identifiers like TFN or ABN would help when managing a large number of clients.

    The suggestion is to allow TFN and ABN searches directly from the main search bar, making it easier to locate the right client without needing additional steps.

    For now, you can use client list filters or reports to search and cross-reference these details. We'll continue tracking this idea and update you here if this progress.

    Chenel Raath supported this idea  · 
  9. 36 votes

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     ·  2 comments  ·  Practice tools  ·  Admin →
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    Chenel Raath supported this idea  · 
  10. 50 votes

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    Chenel Raath supported this idea  · 
  11. 115 votes

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    We're interested to understand the interest in being able to add multiple emails to a clients record, for the purposes of setting these up for different purposes.

    It would be great to hear more detailed feedback from our partners on the particular purposes you'd want to set up emails for and how this would help you through Xero's practice tools. Thanks!

    Chenel Raath supported this idea  · 
  12. 1,114 votes

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    Hi everyone, a year on from my last engagement we wanted to provide an update for you all here.

    As many will be across we're in the midst of making a lot of iterations and improvements to new invoicing leading up to the retirement of classic invoicing in September (2024).

    We have a fair amount of work lined up in the teams schedule over the coming months and to give an indication there isn't any committed plans around a function to add interest to invoices.

    That said, we do have a team that have picked up and are considering how we might solve this with the technology in new invoicing - It's early days on this yet, but I'll share if there's any progress on this for you all here.

    In the meantime, as has been shared by others over time there are a few ways you could accomplish this…

    Chenel Raath supported this idea  ·