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  1. Contacts - Allow duplicate contact names

    192 votes

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    103 comments  ·  Contacts & files » Contact  ·  Admin →
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    Not in pipeline  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we want to thank you all for your meaningful feedback and detail of the uses you each have for enabling duplicate names for contacts.

    Right now, the contact name field is the key identifier that interacts with many other Xero features, and as such, changing how this field functions is not a small feat.

    As noted by others in the comments, some users have found adding unique characters or using the account number in the contact name useful.

    At this time we don’t have plans for developing the ability to have duplicate names of a contact in Xero. However, the work happening around core features might open the door for improvements like this down the line.

    For now, we'll keep a close watch on the support this idea continues to build, and we’ll make sure to share updates if anything changes.

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    Jan Sheldon commented  · 

    My problem is the similarity of names in Xero if we have bill imports and we have a Mrs Jane Smith and a Jane Smith the upload ends up in the wrong account. If the account code was used (this being a unique reference) then this would work.
    All names are fictious and do not refer to a real person

    This is the same as MohammedTahir down below and I think other posts. Please fix urgently