Settings and activity

3 results found

1. AU Payroll - Include a comparison field in Payroll Reports

   27 votes

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   5 comments  ·  Payroll & expenses » Payroll  ·  delete…  ·  Admin →
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   Gaining Support  ·  AdminSophie Lewis (Admin, Xero) responded

   Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in. We've now reviewed this idea and have moved it to Gaining Support status. Our product team are keeping an eye on this idea and we will continue to share updates as things evolve.

   Susan Madden supported this idea  ·  16 February, 2026

2. AU Payroll - Super maximum contribution base

   146 votes

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   53 comments  ·  Payroll & expenses » Payroll  ·  delete…  ·  Admin →
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   Accepted  ·  AdminDavid Reynolds (Admin, Xero) responded

   Thanks everyone, we appreciate you continuing to share your support for a maximum contribution base. We understand how this would reduce current manual calculations and help avoid overpaying super.

   Our product teams have continued to review this idea as they plan their roadmaps, however at this point it's not something we've roadmapped.

   For now this idea remains Accepted and will keep being considered as our product team plan future improvements to payroll. We’ll share an update here if there’s meaningful progress.

   An error occurred while saving the comment
   Susan Madden commented  ·  27 November, 2025  ·  Edit…  ·  delete…

   Is there an update to this request? I can't believe it's not part of standard Xero functionality.

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   Susan Madden supported this idea  ·  27 November, 2025

3. Login - Don't Log Me Out/Extend Log Out Time (more than 60 minutes)

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   414 comments  ·  Users & setup » Login  ·  delete…  ·  Admin →
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   Not in pipeline  ·  AdminKelly Munro (Community Manager, Xero) responded

   Hi everyone, we appreciate the interest surrounding this idea, however we want to be open that we're unable to extend our log-out time past 60 minutes. Xero hold a lot of sensitive information including bank data and we're required to be as secure as online banking.
   Any session information running on a web browser can potentially be stolen. If the session does not time out. You then have an infinitely long vulnerability window to session hijacking. Our best option is to keep a tight expiration window on the session cookie, and regenerate them frequently. Even setting a long timeout doesn't help with this - too long a timeout will greatly increase the risk of invasion or potentially jeopardise your personal data and the safety and integrity of the Xero application itself. This is why we maintain control of this.
   If we detect there's been no activity on a page (e.g move movements, clicks, keyboard) for 10 minutes you'll receive an inactivity prompt ('Hey Kelly, are you still there?') and if your session reaches 60 minutes you'll be redirected to the login page. 

   • As a suggestion you can periodically refresh the screen <F5> to prevent the security timeout kicking in.

   In more recent comments here it sounds like some of you are having issues with the login process or staying logged into Xero for less than 60 minutes. If you're experiencing unexpected behaviour, we'd highly recommend raising a case with our team of specialists at Xero Support where we have tools to investigate and confirm what's going on - Any details you can provide the team on the page you're trying to sign in from (e.g URL, error 500 received) or actions you were making when the login issue occurred will help. Thanks

   Hi everyone, we appreciate the interest surrounding this idea, however we want to be open that we're unable to extend our log-out time past 60 minutes. Xero hold a lot of sensitive information including bank data and we're required to be as secure as online banking.
   Any session information running on a web browser can potentially be stolen. If the session does not time out. You then have an infinitely long vulnerability window to session hijacking. Our best option is to keep a tight expiration window on the session cookie, and regenerate them frequently. Even setting a long timeout doesn't help with this - too long a timeout will greatly increase the risk of invasion or potentially jeopardise your personal data and the safety and integrity of the Xero application itself. This is why we maintain control of this.
   If we detect there's been no activity on a page (e.g… more

   Susan Madden supported this idea  ·  28 May, 2024