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  1. 78 votes

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    Hi team, thanks for sharing detail of the value in this idea in the ways you invoice.

    We've just released a new line item grid in invoicing which includes the ability to manually add blank rows and shift these to where you're like them placed in your invoice.

    That said, I want to be transparent in how this works - When you save your invoice any blank lines will be removed. So, if you'd like blank lines to help break your invoice into sections, you'll need to enter a character in the Description field of the blank line. Even a full stop '.' or dash '-' would suffice. 

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    Sheree Hopkins commented  · 

    This is such an important part of invoicing, being able to add extra lines. Please fix before you get rid of the old invoicing. Still confused why you have to get rid of the old invoicing, which it has so much better functionality than new invoicing.

  2. 100 votes

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    Hi team, we appreciate the added feedback from you on the behaviours from classic that you'd find useful in new invoicing. The invoice number assignment is still a feature that our teams are continuing to monitor closely. Right now, while we don’t have plans for changing the way invoice numbers are assigned, our product teams are considering future improvements - As part of this they are doing some discovery that we’d love to get your contribution to.

    We'd like to invite you to share back though our survey here. Insights from this will help our product teams get a deepened sense of our invoicing users. Thanks

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    Sheree Hopkins commented  · 

    This is very important, and I don't want to have to revert to the new invoicing on 20th November if this is not solved. I work three different jobs and this is affecting me at all my jobs. The classic invoicing is great when it populates the next sequential number and it is very frustrating to get to the point of approval to have an error that you cannot have a blank invoice number, yet the system does nothing to help.

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    Sheree Hopkins commented  · 

    We use a booking system, and it automatically sends an invoice to Xero using a booking reference number (BRN.....) that is put into the Invoice number field. In the old invoicing system, I would delete this booking number, and then it would add the next invoice number automatically, but now it comes up with, "There must be an invoice number" and it puts back the booking reference in the invoice and I cannot change this. I agree this is a backward step and needs to be corrected before Classic invoicing is no longer available. Or retain Classic invoicing as am finding other issues as we..

    Sheree Hopkins supported this idea  ·