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  1. 264 votes

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    Hi community, thanks for continuing to share how much time this workflow can take.

    Right now, we're building an agent that'll sit within JAX and help you get paid without the need to manually chase your customers, which may help address some of the need for more efficient follow-up and statement management.

    Initially, you won’t be able to turn this on for an entire contact group at once. You'll be able to enable it for each individual contact within a group, and JAX will do the handy work of designing a personalised plan to follow up with each one. For some this may be a consolidated statement.

    We recognise this doesn't cover every part of the original idea here, including sending statements to a whole contact group in one action. We’ll keep these gaps in consideration for future improvements and will share another update once the JAX agent is…

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    Helen Kirkland commented  · 

    Give us what we asked for first - ability to send statements to contact groups - then diddle with JAX agent later!

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    Helen Kirkland commented  · 

    With this facility we could customize an email template to go out to the various groups; gentle reminder, harsh reminder, etc.

    Helen Kirkland supported this idea  · 
  2. 73 votes

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    Hi everyone, thanks for sharing how important accessing emergency contact information is for your team's wellbeing. We understand your desire to include emergency contact details in payroll reports.

    This isn't something on our current roadmap, however our product team has reviewed this and moved it to Accepted status for future consideration.

    In the meantime, some members mentioned valid workarounds such as reviewing the details directly in the employee record or creating an emergency contacts list outside of Xero.

    We'll continue monitoring community interest as we plan future updates to Payroll reports.

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    Helen Kirkland commented  · 

    Management need to have ready access to all emergency contacts in the event of an EMERGENCY!

    Helen Kirkland supported this idea  · 
  3. 167 votes

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    Thanks for the added detail, everyone. It's good to be able to share this detail back with our teams.

    Appreciate why Bank Rules won't help for cash accounts and where you don't have a bank feed coming into the account.

    Being open, this isn't something we have plans for changing in the short-term. We'll leave the idea open for our product team to continue considering how we could improve efficiency in some of the situations you've described. If there are any updates we'll share this with you all here.

    Helen Kirkland supported this idea  · 
  4. 142 votes

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    Helen Kirkland supported this idea  ·