Settings and activity
3 results found
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5 votes
Aah I see what you mean now, and appreciate you sharing more detail, Anna.
In terms of the original idea, you can reply directly to the email update you received about the status if there is extra detail you'd like to share with the team - In this case I've merged your original idea with this one to keep the information all together.
We don't have immediate plans for this, but will keep considering how we improve their efficiency when engaging and sharing feedback. We'll track the support here and share if there are any updates. Thanks
Anna Ceguerra
shared this idea
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22 votes
An error occurred while saving the comment Anna Ceguerra
commented
I took a payment through the Xero app on iPhone. I have several issues:
1. It added tax ($1) on top of my tax inclusive price ($10)
2. It added 19c on top of that price
3. The customer paid $11.19 in total when they should have paid $10
4. 40c was deducted for Xero application fee, so I only receive $10.79. I was not told about this fee during the application processWhat I want to happen is
1. charge $10, no additional fees or taxes on top
2. On my Xero invoice it includes the amount paid, and any fees and charges (including any gst paid)
3. Total should show amount received from stripeIt is critical that customers know how much they are getting charged. Also critical to know how much I receive
Anna Ceguerra
supported this idea
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1 voteAnna Ceguerra
shared this idea
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As described