Settings and activity
3 results found
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79 votes
Hi team, we appreciate the feedback we've received from customers about the Amount Due and Due date sizing with the new invoice template editor.
Taking this on board our team did recently release a change to reduce the size of this text.
We're keen for your continued feedback here on if this change has had an impact for your business, for product's continued consideration of future improvements. Thanks
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Chantal de Bruyn
commented
I fail to understand how Xero just ignores the wishes of its customers. The new invoice template is simply terrible. It looks like a young child set it up. It looks unprofessional and we (South Africa) currently cannot edit.
The feedback from Xero "we don't have immediate plans of change" is quite arrogant, given the fact that we are your paying customers. Therefore, we should be able to demand and not be dictated to.
ALSO, the credit note template has not changed, so it looks like we don't know what we are doing. Our customers continue complaining and we are at a loss as to what to say to them. Xero needs to resolve this urgently.
I truly don't know who your test audience for these changes was, but it would seem it was not your actual paying customers.
Chantal de Bruyn
supported this idea
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102 votes
Thank you everyone, for sharing your feedback on the new invoice template editor.
While we hear your concerns, we don’t accept ideas asking us to remove a new feature or restore an old experience. That said we want to hear your feedback on how we can improve the new experience.
In relation to feedback on the invoice title - We've recently released an update in the Advanced section of the editor where you have multiple options for the Invoice title, a couple of preselections or the ability to set your own custom title.
I've linked some ideas started around changes users would like to see below, and encourage you to add your vote where of interest to you. This'll be highly valuable to the team and we'll be able to keep you updated on related changes
Chantal de Bruyn
supported this idea
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52 votesChantal de Bruyn
supported this idea
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@Bronwyn Telford: you should be able to remove the QR code. Go to Invoice settings, click on "New Branding Theme", Select "Content", there is a toggle button for QR Code, just turn it off. I am attaching screen snips for ease of reference. I happened upon this the other day while trying to see how I could make our invoices look slightly more presentable.