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  1. 8 votes

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    Hi everyone, thanks for your feedback on archiving contacts in XPM. We appreciate you explaining how this could improve your workflow when managing archived clients.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Belinda Taylor supported this idea  · 
  2. 3 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

    Belinda Taylor supported this idea  · 
  3. 5 votes

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    Hi there!


    Thanks for sharing this detailed feedback about the GST workflow in XPM.


    I can certainly see how the extra steps of clearing fields manually feel like a step backward from the previous experience, especially when you're managing multiple client updates.


    Currently, the new XPM interface requires those fields to be emptied before the section can be fully "deactivated" from the client summary. If you find the information is still showing after you've unticked the box, it’s usually because those greyed-out fields still contain data that Xero is trying to preserve.


    I’ve moved your post into Gaining Support under the title: XPM - Suggestion for improvement: Simplify GST registration removal workflow


    By moving this here, other XPM users can vote on the idea, which helps our product teams prioritize making this workflow more intuitive—like adding a warning or an auto-clear function when the box is unticked.

    Belinda Taylor supported this idea  · 
  4. 18 votes

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    Thanks for sharing your feedback on customising field order in the Clients tab. We appreciate you explaining how this could improve your daily workflows in XPM.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Belinda Taylor supported this idea  · 
  5. 3 votes

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    Thanks for sharing your idea and what matters most to you.


    We’ve reviewed it and it’s now open for the community to support! If others in your team would find this useful, feel free to share it with them.


    Members can also leave comments to add detail and explain how this idea could improve their experience with Xero 😊

    Belinda Taylor supported this idea  · 
  6. 227 votes

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    Hi everyone, we appreciate the feedback we've received on this change and while this was an intentional change this is something our product teams are monitoring feedback of very closely and considering improvements around in the new clients experience.

    While we can't make any commitments atm I will be certain to share any plans with you all here.

    Belinda Taylor supported this idea  · 
  7. 4 votes

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    Thanks for your feedback on adding IRD numbers to the client list view. We appreciate you sharing how this could help streamline your workflows.

    We're moving this idea to Gaining support, which means the community team have reviewed it and it's now open for votes and comments from the community. If this feature could benefit your practice, please vote and share how you'd use it. Your input helps us understand which improvements matter most to our accounting and bookkeeping community.

    Belinda Taylor shared this idea  ·