Settings and activity
2 results found
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3 votes
Hi Collin 👋🏽
Thanks for submitting this important idea about integrating Hubdoc's full capabilities directly into Xero. This is a powerful suggestion for streamlining workflows and improving the overall document management experience.
We've reviewed your submission and are happy to classify it as Gaining Support!
Your post meets all the necessary criteria, and we confirm that the full range of Hubdoc functionality (including automated fetching and comprehensive processing) does not currently exist within the main Xero UI.
Your idea is now live and ready for community support! Please share this idea with colleagues who would benefit from a fully integrated document processing experience, so they can vote and share additional detail about how this change could improve their experience with Xero.
Kyle Phillips
supported this idea
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10 votes
Hi Kyle, it's necessary to have some limits in place to prevent performance issues, and I want to be open that we don't have any plans to increase these in the near term.
I'd recommend raising a case to connect with our Xero Support team where our specialists can get more detail from you to understand how you use Xero and possibly make suggestions so you can still achieve what you need using Xero.
An error occurred while saving the comment Kyle Phillips
supported this idea
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The lowdown on transaction limits:
1,000 sales invoices (based on 10 line items per invoice)
1,000 purchase bills (based on 10 line items per bill)
2,000 account transactions
2,000 bank statement lines
1,000 lines per statement
Feature Request:
Increase system transaction limits (invoices, bills, bank line items, etc.) for higher-volume users
Description:
As businesses scale and transaction volumes grow, Xero’s current handling limits (per document line items or per period) can become a constraint — especially for industries with complex billing (multiple lines, consolidations) and those migrating from systems with higher allowances (e.g., Zoho Books Enterprise plans). Increasing these limits would provide users with more flexibility and reduce the need for workarounds or multiple splits.
Current Challenge: Many businesses reach a practical ceiling on:
1. Number of line items per invoice
2. Number of bills with high line counts
3. Bank feed and reconciled line limits
When limits are encountered, users are forced to:
1. Split invoices into multiple documents
2. Create additional manual adjustments
3. Use external tools to generate and merge documents
This adds cost, time, and complexity — and often pushes users toward alternative cloud accounting tools with higher limits by default (e.g., Zoho Books in higher tiers).
Proposed Solution - Increase the system’s transaction limits, including:
1. Maximum line items per invoice and bill
2. Number of reconciled items per batch
3. Bank feed import limits per session
Benefits:
a. Better support for high-volume, high-complexity organisations without workarounds
b. Fewer support tickets related to “transaction too large”
c. Keeps more scaling customers within the Xero ecosystem
d. Reduces dependency on external document editors or custom tools
Use Cases:
a. Professional services with large detailed invoices (e.g., retainers + line-item breakdowns)
b. Construction or manufacturing businesses with bills across multiple components
c. Clients migrating from systems with fewer limits and higher active use
d. Businesses consolidating multiple project invoices into a single billing document
Optional Extended Justification (if considering still “Why this may matter?”)
With the increasing adoption of cloud accounting across larger SMEs, transaction sizes have grown significantly. Systems like Zoho Books (which offer high or unlimited line items on higher tiers) are often chosen specifically because they handle large, consolidated documents with complex line structures. If Xero increases its transaction handling capacity, it would strengthen its position with scaling organisations that want to remain on the platform but have outgrown current thresholds.