Enter your idea

should be basic, or at least unvoid the invoice and scramble the number

I agree with the comments - should be a basic function

Yes please, I agree.

This feature should be a given

Agree with all the comments - seems basic to allow this feature of un-voiding an invoice.

For goodness sake! I am new to Xero and this is the second time today that I've had to visit product ideas to upvote something that so obviously should be a core feature. Not impressed.

Seems crazy that this isn't a basic function

Facility to restore a voided invoice seems essential to me, if only to enable numbering sequences to stay aligned across systems. If you want tighter control, allow it only by supervisor with higher level authorisation.

I've hit this today because someone voided an invoice that was refunded. It should have been matched by a credit note so that I can do a tidy refund. Now it looks as though I'll need to go round a lot of houses to get there.

(I note that this idea has been hanging around since 2022, so I'm not holding my breath, especially given the extended life of the even more important field for customer's purchase order ref on invoices, on which there has been no movement for years).

Agree - please create feature to either unvoid an invoice a revert it back to approved so the invoice number can be changed in order to be voided.

Or just allow approved invoices to be reversed back to drafts, I believe this was previously possible.

This seems so silly to me. Xero, is an integrated piece of software. We have various other systems, that actually handle all of the customer facing aspects of accounting and billing. This is incredibly detrimental to our process. After a mistake when voiding, we now have historical records that are out of sync between systems and with no way to fix it?Other than to commit fraud by altering historical financial records, by editing other systems to match the invoice number in Xero?

Agree - please create a feature to reinstate a voided invoice

I would also like to see this functionality

I did not even approve the invoice only saved it as a draft. And before I deleted it, I went and renamed ttaht draft invoice X-INV-123 and Xero still defaults to the invoice number INV-124.

How am I supposed to test something?
Where is the benefit in this default setting?
I am happy to hear an explanation.

For the love of god just implement this

I have done 2 mistakes and voided 2 invoices and now I can't use those numbers. So a great idea.

this is a no brainer to be included in the software

I echo what is said below... when transferring invoice numbers from another system if there is some human error in numbering and some are voided the sequencing is lost if the same number can't be used.

This is also important for users who generate their invoices through a different system or service.

When importing invoices using the API or CSV files it's the external system, not Xero, which determines the invoice/credit note numbers.

If, due to accidental voiding of an invoice, a specific invoice number is suddenly unusable, this creates inconsistencies between Xero and the external system.

Why once an invoice is deleted, it cannot be recovered amended or reused. We should be able to recover deleted invoice amend it and reuse deleted invoice.

I am bringing data across from another software package. Consequently there are sales invoice that have been issued after the data was sent off for conversion to Xero. I therefore need to enter these invoices ensuring that the invoice numbers correlate to those actually sent to customers. Unfortunately, in error whilst trying to allocate a credit note, I inadvertently generated a new Credit note using a number required for a genuine invoice. The inability to change the number means that all subsequent invoices will NOT show the correct number. This is a major problem. Luckily Support have suggested a work around which is by no means perfect but will have to do.

I appreciate HMRC want the security of knowing that a business is not raising "dodgy" invoices and showing a different figure in the accounts to that actually sent out, but would it not be possible to have a background audit trail of Invoices showing ALL invoices raised, with an explanation of why some where deleted or voided?