Login - Don't Log Me Out/Extend Log Out Time (more than 60 minutes)
Develop the feature where Xero doesn't log user out time is extended for more than 60 minutes when it’s idle.
Purpose: Because having to log in again can disrupt users' workflow, which some users had to be interrupted as they’re also taking care of their business at the same time.
Hi everyone, we appreciate the interest surrounding this idea, however we want to be open that we're unable to extend our log-out time past 60 minutes. Xero hold a lot of sensitive information including bank data and we're required to be as secure as online banking.
Any session information running on a web browser can potentially be stolen. If the session does not time out. You then have an infinitely long vulnerability window to session hijacking. Our best option is to keep a tight expiration window on the session cookie, and regenerate them frequently. Even setting a long timeout doesn't help with this - too long a timeout will greatly increase the risk of invasion or potentially jeopardise your personal data and the safety and integrity of the Xero application itself. This is why we maintain control of this.
If we detect there's been no activity on a page (e.g move movements, clicks, keyboard) for 10 minutes you'll receive an inactivity prompt ('Hey Kelly, are you still there?') and if your session reaches 60 minutes you'll be redirected to the login page.
- As a suggestion you can periodically refresh the screen <F5> to prevent the security timeout kicking in.
In more recent comments here it sounds like some of you are having issues with the login process or staying logged into Xero for less than 60 minutes. If you're experiencing unexpected behaviour, we'd highly recommend raising a case with our team of specialists at Xero Support where we have tools to investigate and confirm what's going on - Any details you can provide the team on the page you're trying to sign in from (e.g URL, error 500 received) or actions you were making when the login issue occurred will help. Thanks
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WILL Esposito commented
STOP ASKING ME QUESTIONS
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Grahame Wiggin commented
Buzz off and let me work
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Alison McGrath commented
Sorry but I do not have time for this - I have logged in to do my invoicing!
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Ben Axford commented
This is a rediculous waste of time
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Kelleigh Grist commented
Just let me log on, I have work to do please!
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jim iddon commented
rubbish get rid of it
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Breanna Rogers commented
......
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Lynne Russell commented
how do i get rid of this page
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Lynne Russell commented
don't care, just log in
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Jacqui Rinderer commented
ok
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Sharon Hellyer commented
great idea
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Darren Greisbach commented
how do i log in
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Peter Draper commented
Stop bring this up. I just want to log in also - get it OFF
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Peter Clarke commented
I just want toi login **** off!!
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Ainsley Robbins commented
I want to log in!!!!!!~!
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Anthony Davis commented
let me in, let me in
Not by my chinney chin chin -
Anthony Davis commented
Let me in, let me in
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Marilyn Richards commented
not at all
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Chris Lawler commented
not at all
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Iain Harnden commented
no comment