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Organisation setting - Ability to hide/delete the demo company

Option to hide or delete the demo company in Xero.

Purpose: Often a demo company creates confusion for users, so it’s better if they can hide/delete it.

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AdminXero Team (Admin, Xero) shared this idea  ·   ·  Report…  ·  Admin →
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submitted  ·  AdminKelly Munro (Community Manager, Xero) responded  · 

Hi everyone, the demo company provides the ability to test and trial Xero features without impacting data in your live organisation. It's especially useful when you're getting started with the product or want to see how a feature works that you haven't used before.

That said, we understand not all our customers want or need access to the demo company. We appreciate your feedback on being able to hide or remove this here, and our product team are aware of the interest and feedback surrounding this - Both from this direct thread and the previous commentary and votes from the older forum where this originated.

While we don't have immediate plans, this is an area our team are looking to review. We will update you if there is any planned changes to this, through this idea.

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  • Mark McCall commented  ·   ·  Report

    I went into the demo company and now it has moved to the bottom of the list

  • Wolfgang Maehr commented  ·   ·  Report

    Wow, does not reflect well on Xero that this is an issue for pretty much a decade. Just started using Xero and it already makes me wonder if it was the right choice…

  • Louise Casey commented  ·   ·  Report

    I have 22 organizations in Xero. Please let me take the Demo Company out of the list, I need the space!

  • Max Pringle commented  ·   ·  Report

    This is the dumbest thing ever. How is it nearly a decade without this?

  • Thomas Fawcett commented  ·   ·  Report

    I am trying out Xero and will be managing four business accounts through the platform. The fact that I am forced to have a demo account in my profile that I have to look at is a pain. Thank you for considering this change!!

  • Ben Merryman commented  ·   ·  Report

    This has been an idea since 2014?! Just add a new toggle that allows this to be hidden. Especially for non-admin users

  • Scott Huggins commented  ·   ·  Report

    @Anthony Holmes - I almost ended up creating a 2nd demo in the early days. But can't get rid of the initial one and it's always 'in the way'. We have seven companies and therefore have to search for the ones that are not showing because of 'demo' taking up space on the list.

    This is a straightforward issue that Xero is not taking seriously; it is so far from 'customer-focused' that it suggests Xero really does not care about it's clients and is all about the bottom line. I'm surprised to not find out that Ryanair or Mick 'the sh!t' O'Leary are major shareholders. Shame on Xero for not taking this feedback seriously and acting on it. After all, why bother asking us?

  • Anthony Holmes commented  ·   ·  Report

    Does anyone else now have two demo companies in their list? I have now have Demo Company and Demo Company (AU).

  • Justin Ware commented  ·   ·  Report

    I now run Xero books for 6 real charities, but the demo company always appears at the top of the "Change organisation" list. Since there are only 6 slots on the list, one of the real charities is missing from the list and needs to be searched for rather than clicked on.

  • Andrzej Goulding commented  ·   ·  Report

    It's just in the way and shouldn't be present once you've paid for an actual subscription.

  • Jenny Lloyd commented  ·   ·  Report

    I work with a lot of companies and when I need to choose one this is always in the way

  • Jack Horner commented  ·   ·  Report

    sort it out Xero - this has been a major gripe for years!

  • James Robinson commented  ·   ·  Report

    How come this can't be done as a simple setting flag that just hides the element with CSS!?

  • Karel Krasl commented  ·   ·  Report

    Please add the option to delete it is super annoying

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