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This is of huge benefit to action - plus there are a number of xero accounts who would agree - https://central.xero.com/s/question/0D53m00006esOaQCAU/separate-email-addresses-for-invoices-and-statements

We have a client who is wanting this function too. This is critical to their business.

To be able to link difference email addresses for difference tasks, for example have an email address to send Customer sales invoices only and another email address to send customer statements and reminders only as a lot of companies have different email addresses for specific items.

Hard to believe this idea is 7 years old, was posted by XERO themselves, and still not implemented

What actually needs to happen is that you need "super customers" to which other customers can be attached. I can have 100s of different individual contacts at a single institution, that are invoiced individually and I need all their details on the system. However the individual invoices for each contact need to consolidate on a single statement for the whole institution.

This is absolutely critical!
We need to be able to record number of different email addresses for different functions in Xero. Clients often want their invoices to be sent to a different email address than for example payment reminders as they have different departments that are responsible for these.

This feature needs to be implemented.
Every contact needs to be customisable with different default email addresses for actions taken (eg remittance, PO, invoice, statements etc).

Ability to assign a quote or invoice to different contacts within one company and not the primary contact or several contacts.

We have many customers from a large organisation and often quotes/invoices would need to be sent to different people but not all contacts in that company.

Allows for better and faster creation of invoices without manual changes to contact. Given you cannot duplicate a company in the system.

We have a client who wants quotes sent to one email address and invoices to another, so having this default as an option would be a very helpful feature.

I have a few clients who want quotes sent to one email and invoices to another, it seems like a simple feature to add.

I have one company (customer) with 8 different clients, so while I can add additional names to the company, I can only email one. This is irritating!

Allow a different field in contacts for the statements to be sent to. With EDI systems the invoice goes to one address and the statement goes to another. Currently we have to manually updated the email address, on these customers - of which we have over 300 to do each month.

The work around is to save them as PDFs and send them from Outlook but that’s a pain because you have to remember to manually edit the contact details each time prior to saving the file.

Most of my clients have multiple construction sites with their own budgets and individual project managers. They need a copy of everything and I have to send invoices to Accounts Payable.

We need the ability to easily change the recipient and select multiple recipients without having to manually edit the contact every time.

Perhaps a drop down menu on the contact details area would work.

my customers keep complaining, please only send invoices & statements to...… and quotes to...…..

most other accounting software have the options!!!

Why is this even an IDEA .... it's a simple requirement !

Scared to see that this simple idea has been open since 2015. I assume that means there is no point to this idea board? This seems like a no-brainer option for dealing with any company of 10+ employees that has different departments.

Allow option to have separate email addresses for invoices, statements & purchase orders.

Currently the only way to do this is as follows:
1. Add each individual email address.
2. Tick the "include in emails" check box.
3. Manually remove irrelevant email addresses from the email address field when you send the invoice, statement, or purchase order.

We have many customers that have moved to accounting systems where electronic invoices need to be emailed to a specific email address. An example of this would be hub doc.

However these customers have advised that this email address cannot be used for statements and these need to go to a different email address.

In XERO it is incredibly difficult to differentiate email address so for these customers we have to keep a seperate manual list and remember to email these customers separately. And this seems somewhat antiquated.

Given that I am sure XERO are aware of these services that are now available to business is there anyway you can set up an email address that pertains to statement only emails?? I know you can put numerous emails in a customers details but that doesn't really help differentiate as you still need to remember what goes where. I am talking about being able to input an email address that XERO knows is specifically for statements.

We have experienced many months of bad debtors because statements have been going to systems like hub doc and the statements don't get recognised and get rejected by these systems.

you've given us the ability to add more than one person per contact, but are whittling away the ability to use this functionality.
I have several contacts who I send quotes, invoices, statements and purchase orders to. I need four different email addresses.
A drop down box to select which email to use, or default for different type of form would be wonderful.
In the newly rolled out quote form, the ONLY email address sent to is the primary person - even if I've ticked the checkbox to 'include in emails' for secondary contacts.

It would be great to be able to email quotes to someone different to who the invoices go to