Customer Statement - Send an overdue invoice statement
The option to manually or automatically create an overdue statement for late paying customers

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Hannah Woods commented
This would be a valuable function. There is a need to send clients an overdue invoice statement. The current "outstanding" statement function includes invoices that are not yet due.
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Gill March commented
Please add the option to send a customer statement with overdue invoices only. I do not want to chase them for future invoices. This is a fundamental accounting option. I cannot believe it is not part of Xero already.
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Emily Rushton commented
I would just find it useful to be able to customise the statement template in Xero, so that it can show how many day's overdue an invoice(s) is/are when it is sent to a customer. If it doesn't already, it would also be very useful as a reminder to a customer, to also include their agreed credit terms and credit limit if one has been imposed on their account. In essence, if it were possible to customise the template to include various fields of the users choosing from Xero, so that it is fully customisable, that would be even better and meet the needs of far more users.
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Alison McMillan commented
I would make great use of a report which only shows overdue invoices as when I'm chasing overdues I currently I send a statement to the customer and have to manually add up the overdue invoices and ask for that amount to be paid by return. Not a big deal but sending a report with overdues only would make more sense to me.
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Gary Washbourne commented
I have similar issues where I would like to send a statement for a selected range of invoices that are outstanding but the lack of ability to select the invoices you would like to include in the statement is very frustrating. It would be appreciated if this could be included in the software the ability to select individual invoices.
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Gary Greyling commented
Hey Mark, Theres a plugin for Xero that does this (see https://www.statey.app)
You can set it to email an "outstanding" statement to all customers with overdue amounts weekly or monthly.
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Webstein Accounts commented
There's no way to only show outstanding invoices as at a certain date - xero support have confirmed this and suggested I add it as a 'suggestion' - i would find it very helpful to me
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Webstein Accounts commented
Send Statements, Outstanding, Select Date.
We want to send statements to our clients for invoices that are 30 days overdue - so if I put in the 28th February 2022, Xero brings up a list of all overdue invoices as at that date however some of those invoices have been paid so if I send out the 'Activity Statement' its not a true record of the invoices outstanding.
I would like Xero to change this so that you can either click on each invoice you want to send out ie the ones that haven't been paid or Xero only shows the unpaid statements as at that date (remembering that 'Outstanding' has been selected.