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  1. 1,107 votes

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    Hi community, we understand your needs in this feature and want to assure you were taking on board all your feedback. 

    As many of you accustom to this idea will know, multiple addresses requires a complex solution. It's been something we’ve been moving towards for some time and we’ve done a lot of back end work that will allow us to bring it to you in the future. 

    We have 12 different products within Xero that rely on contact data, as well as many of our app partners. This means that contacts need to seamlessly flow across technology, products and all connections on Xero. And that’s exactly what we’ve been working on. 

    One of the reasons we announced the retirement of classic invoicing is because many of the features being asked for, just can’t be brought into classic invoicing. The old technology has too many technology limitations to enable this.…

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    Gill March commented  · 

    This is a vital feature. Please add it urgently. I have several large companies with multiple addresses. A nightmare.

    Gill March supported this idea  · 
  2. 277 votes

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    Gill March commented  · 

    This feature is so important. I do not want to chase for future bills, only what is due.

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    Gill March commented  · 

    Please add the option to send a customer statement with overdue invoices only. I do not want to chase them for future invoices. This is a fundamental accounting option. I cannot believe it is not part of Xero already.

    Gill March supported this idea  · 
  3. 1,076 votes

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    We appreciate wanting to see more rapid movement, everyone. Having done a lot of exploration into this area our team have a good handle on the needs to solve this, however we want to be honest that development will be some time away with the team currently focused on improving bills list views and updating add/edit bill pages. For the time being to keep you up to date we're going to move this idea back to Submitted until more active work takes place for this.

    I can assure you this idea is the best place to be leaving feedback for this feature, and Xero Product Ideas as a whole is the best place to be sharing where you'd like to see change across Xero products. As a community team we're advocating on your behalf constantly to see where ideas can be worked on, and this site is where our product…

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    Gill March commented  · 

    Marking a bill disputed is vital to stop it being paid by mistake. Also it would help if you could mark bills/suppliers that are being paid by Direct Debit, Credit Card etc. Please add these features as standard asap.

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    Gill March commented  · 

    Please add this as a matter of urgency. So important.

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    Gill March commented  · 

    This is so important. Please include it asap on the bills to pay section. It should have been in their from the start.

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    Gill March commented  · 

    This is a vital part of accounts. Please add this feature asap.

    Gill March supported this idea  · 
  4. 135 votes

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    Gill March commented  · 

    would be great if you could split/filter the bills report by this type too as well as currency.

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    Gill March commented  · 

    This is an essential feature to be able to see the payment method. Please add as soon as possible.

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    Gill March commented  · 

    Please add this as an important feature. It would be very helpful to be able to split the different ways bills are paid eg by credit card, Direct Debit or by online banking. It would save loads of time when running reports/analysis or just working on one area of payment at a time.

    Please add urgently

  5. 88 votes

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    Hi community, we'd like to confirm that enabling phone numbers to be stored against additional people within a contact record is not something we have plans to develop at this time. This may be a function we look to explore in the long-term so we're still interested to get a clearer understanding of users that'd like to see this developed, and will continue to track this through the conversation here. If there's any change we will let you know on on this idea.

    Gill March supported this idea  · 
  6. 246 votes

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    Gill March supported this idea  · 
  7. 535 votes

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    Thank you for sharing your thoughts on the possible solution we shared a few months ago. After careful consideration taking all feedback on board, we will not be moving forward with this solution.

    We're still considering how we might solve for the issues presented here over the long term and there are other pieces of work the team are currently delving into such as duplicate bills detection that may also help solve some needs here.

    That said, we'll move the idea back to Submitted and continue to keep you updated on any progression that can help the needs expressed through the idea here. Thanks

    Gill March supported this idea  · 
  8. 74 votes

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    Hi community, thanks for all your input into this idea. Right now, our product team are looking into this space and we'd like to invite any US based users in this idea to participate in some early concept testing.
    ✍️If you'd like to be a part of this please fill in this short questionnaire.
    Spots are limited, and please note that we may not be able to contact or schedule everyone who registers their interest.
    We'll round back to share any progress with you all on the idea here.

    Gill March supported this idea  · 
  9. 313 votes

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    Hi everyone, thanks for the idea and support here. We appreciate all the valuable feedback and ideas shared regarding the ability to split batch payments when reconciling, and understand it currently takes extra steps to reconcile when a single invoice among a batch has been paid, or when there are multiple payments to the same entity for different invoices.
    Being transparent, we don’t have direct plans for making this change within the foreseeable future but if anything changes in this space, we’ll update you on this idea!

    Gill March supported this idea  · 
  10. 451 votes

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    Hi everyone, totally get wanting to get an update from us on the idea here. Having a fair amount of interest from users I can say that Quote reminders are defintiely on the teams radar, however with current focus largely on new invoicing we do not have any immediate plans for this in the next 6 months.

    I can assure you, though we mightn't be able to provide updates as frequently as you'd like to see, our product teams are heavily involved in the forums here and our community team often connect to share trends, discuss developments and externally communicate changes that are coming across Xero products. It's important to us to continue developing Xero to streamline payments and help our customers get paid sooner, and your idea here does sit in this realm.

    When the teams resources open up and we can consider new development in Quotes like being…

    Gill March supported this idea  · 
  11. 341 votes

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    Gill March supported this idea  · 
  12. 738 votes

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    Hi everyone, we appreciate wanting to hear from us on this idea and apologies for not commenting sooner. I can assure you this has not gone unnoticed and internally there have been reviews and discussions for how batch payments can be improved. We have the appetite, but as with all developments this must be weighed up and considered against many other important changes needed in product. 

    We want to be upfront that developing the ability to include Credit notes in Batch payments has not been planned at this stage. 

    As some may have seen, we do have work going on around being able to include Credit Notes as part of the reconciliation process. We understand for many on this idea the timing of including credit notes when you’re creating the batch payments is crucial, however we hope that when delivered at least being able to reconcile these more efficiently…

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    Gill March commented  · 

    This is a very important part of the process. Please include it.

    Gill March supported this idea  · 
  13. 659 votes

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    Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.

    Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.

    We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!

    Gill March supported this idea  · 
  14. 5 votes

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    Thanks for your feedback and sharing your idea in the forums here, Jo - As part of our work for 'building on beautiful' a contact record is the next page in this space that'll be getting a new look. 

    Though a little too soon to confirm what it will look like, I can say that the page will be cleaner, with filters to help with viewing what is shown on the page. 

    I'll keep you updated, here 😁

    Gill March supported this idea  · 
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    Gill March commented  · 

    I agree - it is very cluttered with Notes all the way through an active customer account. Please allow to filter or just put an activity only tab as well. Reports also need more filters eg to be able to split GBP and separate foreign currency for bill to pay etc. Can we filter bank payments from Credit card payments and Direct Debits, so we can run proper reports for each type of payment please?