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As a small business, we often find that certain clients like to have included in the emails many of their mangers and accounts team. Each client and company we deal have different requirements. Based on the comments having the options to add more than 5 emails seems relatively important.

In one customer alone I deal with 4 project engineers, 3 safety reps, 2 senior managers and the buying department and need to send quotes to the them all addressed individually. So 10 contacts would be a minimum for me. Ideally available to pick from a drop down on the quote page in my case.

Agreed! This would be helpful. For some of our clients, we deal with more than 5 project officers.

Can you make this at least 10 people? I have a list of extra people I have to add manually to each invoice. Head office staff plus other depots need to sign off on our invoices.

Yes, this is important to us.

Working with NHS departments, we would easily need around 10 per organisation.

Can't see why the number is restricted.

Yes. We have client that has many departments and required different invoices send to different recipients. We need to add more people contact details into each customer contact.

Agree with all comments.

We work with multiple contacts within the same organization and every time we need to send a quote, or invoice to the customer, we have to delete the previous contact name and email address, add the current contact. Then make sure we don't send any emails to the wrong person.

Being able to open one customer account and select from a contact or contacts within the company will save a lot of time having to enter, delete and re enter contacts.

Agreed this is a limitation we deal with alot of managers who approve the invoices we send then forward onto accounts the limited contacts per customer makes a simple straight forward process longer

I agree, we also need to send to multiple users at the clients end for multiple approvals prior to payment and logging of the sales invoices on the clients side!

Agreed, this is sorely needed. Within a single contact I deal with multiple project managers. I need to send invoices to the appropriate project manager in order to get it approved, not just to their accounts team.
I'm batch processing invoices by csv import. Adding in a cc-email field in the import template should be a simple process.

Indeed I am also facing this issue where we had to do different billing and delivery to different ppl from one single customer. I have more than 10 different contact point in one customer. your system is great but I m stuck here and there is no way i can recreate another similar customer in the contact list cos it doesn not allow duplicate. anyways to move forward fast?

Please increase the number of contact persons. I have multiple projects with a client and each project invoice needs to be approved by a different person.

Understand that there is currently a limit of adding up to 5 additional contact persons under a customer's details. We have some clients that require us to send invoices/reminders to more than 5 contact persons. It would be good if Xero can increase the limit.

we need more than 6 email addresses per contact, or the ability to choose groups instead of contacts only , when generating new invoices.

thks