New Invoicing - Approve and view next in sequential order
In the classic invoicing, when I am approving my invoices draft then I click "Approve and view next", it goes in the next invoice subsequent number.
In the new invoicing version, when I click on "Approve and view next", it goes directly to the last invoice number instead of the next one. I have a lot of drafts to approve and it has to be in the right order.
For this reason, I stay with the classing invoicing. I might consider switching back to new invoicing if this issue can be resolve in the future.
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Lisa Quinn commented
Totally agree! Time is running out now on the Classic Invoicing and I'm dreading losing it completely as it will substantially add to the number of clicks it takes, therefore the time it takes, to get through a stack of drafts.
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Steven Dawe commented
This issue has still not been resolved and is a nightmare for our team. As we once again batch import another month of sales invoices and bills we're faced with switching back to the classic version. This is a priority issue for a fix in our opinion. The deadline is approaching and still no solution. Please help us all remain efficient by addressing this asap.
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Jen Adil Smith commented
Any idea why, when I "Approve and View Next", the account field is blank and has to be repopulated? A real pain when I'm wading through hundreds of invoices. It definitely isn't blank in the draft - I've checked.
This whole process is incredibly inefficient.
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Kate Marsh commented
This is an absolute nightmare. Hard to believe it still hasn't been dealt with. It needs to be fixed asap. Or just bring back Classic - I'm not sure what improvement the new format is supposed to be offering but all it's doing is making my job harder.
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Richard Campbell commented
As everyone has said for the last 18 months - please make it do what it should do (what it did before)
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Laurie Black commented
Please fix this. Next means next. Next does not mean last. Working in chronological order matters to our business.
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Stacey Anderson commented
This is vital to be fixed please before removing the Classic invoicing
It was raised as an issue in Mar 2023 - submitted in Sept 2023 - but still no fix or even acknowledgment that this is an issue for so many businesses and a timeframe of when it will be fixed
Can someone at Xero please respond!
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Justina Tan commented
I'm also staying with the classic invoicing as the approve and view next in sequential order is so important to us and more productive. An already good feature shouldn't be removed. Please solve this before the classic invoicing is totally removed. If you cannot resolve this, kindly keep the classic invoicing until this is resolved. Thank you.
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Steven Dawe commented
This issue is critical for us. We batch import both bills and invoices and then approve them in our choice of numerical order. The NEW invoice setup is a nightmare without the ability to choose the order they appear when 'Approve and View Next' is used. Without this it wastes a huge amount of time and must be resolved please.
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Helen Norman commented
New invoicing - "save and view next"
Old invoicing did this in numerical order, New invoicing jumps over existing draft invoices and goes to the newest invoice. Greatly hampers workflow. -
Tanja Maclachlan commented
Yes, oldest to newest as per Classic Invoicing is important when processing lots at a time.
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Peter Lepper commented
For me, most of the other differences from the classic invoicing have been pretty average.
This sort order issue is pretty close to the last straw.
With the classic invoicing, the order I sort my draft invoices by, carries through to the editing. If I sort by "To" (i. e. in alphabetic order), after editing and clicking on 'Approve and next', it picks up the next invoice in the same order.
ALL of the data to enter into my invoices is supplied alphabetically by client surname.
The new invoicing has completely removed this functionality. I now have to wait to see which invoice appears then sort through hundreds of pages to find the right schedule... literally adding hours to the process.
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Stacey Anderson commented
Please make the "next" option be the next invoice and not the last or back to the first in the list
It is vital for us to process invoices in sequence like it did in classic invoicing as we run large batches of 100+ invoices and it is important they stay in order when I am approving them.
I will continue to use the classic invoicing until it disappears in September. Hopefully by then the new invoicing "next" will be fixed. -
Jackie Ermstrang commented
Produce various keyboard short cuts for tile within Xero rather than using the mouse click all the time. ie "appove and next" in the draft bills could be clicked through with a keyboard short cut.
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Jalal Naqvi commented
There should be an option or settings to make "Approve & view next" the standard rather than always having to click on the drop-down for bills, etc.
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Nigel Harper commented
I raised this with "Customer Support" & their response was laughable but sad.
<This is working as currently designed, but we've passed your feedback to the Product team for their review. . . In the meantime, the only current workaround for your desired behavior is using classic invoicing. Alternatively, if you approved draft invoices from newest to oldest rather than the reverse, new invoicing should carry through that sequence in order.>In other words continue with something we are going to withdraw in couple of months or stand the world on its head & rise your invoices in reverse chronological order - SERIOUSLY?
My suggestion is to allow the user to select the Order of "Next" as sorted in the Drafts listing. Thus if somebody really must work backwards in time they can & the rest of us can work the way we NEED to & Not the way some spawny-eyed-spotty-faced programmer "decided".
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Kristin Marlow commented
This is a critical function of the way we process our invoices - and it was a major hurdle for us when testing out New Invoicing in a live environment earlier this month.
It simply does not make sense - in any processing environment - to have 'next' mean 'last' and not to run sequentially.
Your UAT team on New Invoicing need to be made aware of this feedback and log it as a Critical Issue asap. Xero should be verifying that the application will meet the needs of the end-user, with scenarios that are representative of actual usage in the field. And, in this development, they are not.
As a small business, we wished to move to new invoicing as soon as possible, in order to have our our processes locked in place, and our operators comfortable by the switchover but this is a deal-breaker for us. It's simply not possible to efficiently operate our business without this scenario at least being an option for us to select.
Please add this function IMMEDIATELY to new invoicing.
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Amar Shah commented
Yes please fix this, it is critical for us
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Liz Whitton commented
Please bring the old version of approve and view next as i sick of closing the last invoice which i do not want to approve to go to the one i need to approve.
So yes i agree to "view next should be the next not the last in line
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Sam Watts commented
Agree, 'view next' should be 'next' not 'last'.