Invoice - Auto create a credit note for negative amounts
Invoice - Be able to have Xero automatically create a credit note if an invoice is negative. Show the invoice as paid in full and generate a credit note for the remainder. The credit can then be applied normally to other invoices on the customer account.
Darren Clarke
shared this idea
Hi Darren, returning to your idea here we have released a change within new invoicing that'll suggest and enable you to create an Overpayment for any amount that exceeds the total of the invoice. Saving you the time of having to create this transaction separately. See more in my update on this idea. 🙂
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Darren Clarke
commented
We invoice customers for a bond on a container plus the value of the contents. When the customer returns the containers, we credit the bond (negative amount on the invoice). On occassion, they may return a large amount of containers that causes the invoice for that month to be a credit in total. I have used other accounting systems that simply create a credit note for the remaining total. In Xero, I have to manually create a credit note and apply it to the account which is frustrating and time consuming and sometimes a little confusing for the customer who can't now see it on one invoice. It would make for a much more pleasurable experience and save a lot of time and hassle, let alone the possibility for further human error to have the invoice created, fully paid, and the remainder generate a credit note to be applied to the customer account, either past or future invoices.