New Invoicing | Billable expense include Item Code and details
Please keep the current feature of adding item codes to billable expenses so that the preset charge out rate and account pulls through. In the new system adding an item code wipes out the billable expense.
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Rebecca Fox commented
We use an item code in the bill of a billable expense claim. in classic invoicing this item code would pull through when adding the billable expense. In new invoicing this does not. By it not pulling through automatically we need to add the item code in the sales screen which then removes the description and amount, which then needs to be retyped (waste of time). Can this feature be updated in new invoices to work the way it did in classic?
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Cheryl King commented
Totalling agree and very disappointed that after months this issue has still not been rectified. The product code needs to be pulled thru to the invoice when adding a billable item. The new invoicing is absolute rubbish, **** to work with and creates more time, especially now you have to use the % when doing discounts otherwise it only takes it as dollar value. Come on Xero if your not going to make your updates better than stay with the classic invoice. Why try to break something if it's not broken :(
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Rebecca Fox commented
I put in this suggestions to XERO when they first released New invoicing. It is disappointing to see that months later this is still an issue. We make the effort to type important information into the bill when using the item,It is so important for the item code to to flow through to the customer invoice. The time and effort to retype or remember to copy and paste before re selecting the item code is very annoying.
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Shelley Leach commented
This is critical in our business. This is the one reason at the moment that we can not move to new invoicing. If the product code is not pulled through to the invoice when adding a billable expense it is going to cause us serious admin time and workarounds when new invoicing is forced on us. So disapointing that Xero is pushing this new invoicing when it does not do what classic invoice already has as functionality.
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Aaron Tegg commented
When creating an invoice under the new invoicing system and you add a billable expense it doesn't include the product code.
This is a big issue if the item on the supplier bill is entered in as a tracked inventory item as it doesn't take that item out of stock. You have to manually enter the product code which then removes the item description and overwrites it with the default description for that product code and the default price.
This works perfectly fine in the old invoicing format, not sure why this has been broken in the new format.