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All, please upvote this idea so we can get the attention of whoever is making these decisions. I recently received this response from Xero when I submitted a ticket for this problem (back when we could still use classic invoicing):

"Our Product team have confirmed the item code won't automatically populate on the invoice, so you'll need to manually add the item code to the item line. However, Xero will still recognise this as a billable expense when you've added it."

This is a needed feature. Just like others have said, not having the original item code automatically populated has added extra time to my invoicing process. I can have as may as 50 billable expenses that need to be added and now I must manually search for each item code.

This feature is worthless without pulling in the original line data! Who wants to go back and look up line data on let's say, 30 transactions? This has made one invoice take HOURS to create and this is so disappointing. The date of the transaction has disappeared as well. The bigger Xero gets the worse its functionality gets for everyday accounting items. PLEASE make this work!

When is the item code going to be added to the billable expenses. Not having this feature is causing a huge amount of extra work, its taking me three times are long to even charge the customer and products are still being missed. Come on Xero, we pay good money for your program, get it right, PLEASE!!!!

Its very disappointing that billable expenses has not been fixed entering the item code. This will add significant time to my invoicing. Researching other accounts packages

I agree and this is the main reason why I have only started using the new invoicing system now as I have no other option.

When I add a billable expense to the invoice it doesn't use the item code so then it never shows that I have sold it in products and services, even though I have.

With the old invoicing I find that I can look back at a bill and see exactly who we sold that product to at a quick glance, now this won't happen.

I'm disappointed this hasn't been fixed yet and hope this will be resolved before the Feb date. This is the primary reason I cannot switch to the new invoicing. Pulling the product code in with the billable expense is critical for my business and represents 99% of my customer invoicing needs. Also, bring back the side by side buttons instead of a drop down menu (creating an extra step) for the selection of keeping billable items separate or added together as one line item. The default is one line item and I always keep items separate (emphasizing the importance of the product code).

This is vitally important as it provides transparency with transactions & history against an item. If you are running it as preference to inventory with out carrying stock etc. This way we get out standardised pricing etc & coding. New invoicing needs to operate as old invoicing did.

When pulling accross billable expenses to new invoices, please show the product code which was used on the bill, so we can quickly change from item purchased price to item selling price.

We use an item code in the bill of a billable expense claim. in classic invoicing this item code would pull through when adding the billable expense. In new invoicing this does not. By it not pulling through automatically we need to add the item code in the sales screen which then removes the description and amount, which then needs to be retyped (waste of time). Can this feature be updated in new invoices to work the way it did in classic?

Totalling agree and very disappointed that after months this issue has still not been rectified. The product code needs to be pulled thru to the invoice when adding a billable item. The new invoicing is absolute rubbish, **** to work with and creates more time, especially now you have to use the % when doing discounts otherwise it only takes it as dollar value. Come on Xero if your not going to make your updates better than stay with the classic invoice. Why try to break something if it's not broken :(

I put in this suggestions to XERO when they first released New invoicing. It is disappointing to see that months later this is still an issue. We make the effort to type important information into the bill when using the item,It is so important for the item code to to flow through to the customer invoice. The time and effort to retype or remember to copy and paste before re selecting the item code is very annoying.

This is critical in our business. This is the one reason at the moment that we can not move to new invoicing. If the product code is not pulled through to the invoice when adding a billable expense it is going to cause us serious admin time and workarounds when new invoicing is forced on us. So disapointing that Xero is pushing this new invoicing when it does not do what classic invoice already has as functionality.

When creating an invoice under the new invoicing system and you add a billable expense it doesn't include the product code.

This is a big issue if the item on the supplier bill is entered in as a tracked inventory item as it doesn't take that item out of stock. You have to manually enter the product code which then removes the item description and overwrites it with the default description for that product code and the default price.

This works perfectly fine in the old invoicing format, not sure why this has been broken in the new format.