Comments on Online invoices to go to the "reply-to" email not user email
If a customer submits a comment on an online invoice, the comment is email to the user that created the invoice INSTEAD of the default reply-to email address that's set within the Xero organisation.
The whole point of setting the default reply-to was to ensure that all invoice queries go to a desired email address, especially before comments feature was created.
However now the comments get emailed instead to the user that created it, which defeats the whole purpose of having a default reply-to email address set.
Either it should simply go to that default reply-to email, or have another tickbox option in settings for comments etc to go to a specific email.
The intent of the setting of a reply-to address seems to have been missed when creating the online comment functionality within Xero.
Charles Klvana
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