Settings and activity
37 results found
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57 votes
Awesome to hear you're getting a feel of the homepage, Charles. Thanks for taking your time to feedback on what changes would make the most impact for you.
I'll make sure to share your feedback with our product teams. For now we'll get a sense of interest from others in the beta here, and I'll keep you updated if any plans for a global setting are made.
Charles Klvana
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6 votes
An error occurred while saving the comment Charles Klvana
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2 votesCharles Klvana
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28 votesCharles Klvana
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88 votes
Hi everyone, it'd be good to know if there are there any specific reports that you'd find this particularly helpful in?
Charles Klvana
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56 votesCharles Klvana
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50 votes
Hi everyone, while we appreciate the interest in this idea we want to be upfront that there are no plans for adding the ability to merge accounts within the Chart of Accounts right now.
Though noted in the original idea here I wanted to confirm that currently if you have the advisor role in the organisation there is the Find & Recode feature that with careful use could enable you to find and recode all transactions from one account to another so you can move all the transactions into one account before archiving or deleting the accounts you don't need.
Alternatively, while it won't suit all use cases in relation to reporting - In financial reports, where you have multiple related accounts you could edit the layout to group these accounts.
We'll continue to gauge the interest in this idea, and if there is any change we'll share with…
Charles Klvana
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Invoicing - Allow Item and Description-only lines, with no Qty or Unit Price
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241111 New Invoicing 2025-031 Draft Invoice Copy.jpg 124 KB -
241111 New Invoicing 2025-031 Data Entry Draft Invoice.jpg 137 KB -
241111 Classic Invoicing 2024-136 Invoice Copy.jpg 99 KB -
241111 Classic Invoicing 2024-136 Data Entry Invoice.jpg 129 KB -
Screenshot 2024-06-18 142006.jpg 97 KB -
Screenshot 2024-01-31 144249.png 23 KB -
Invoice INV-DJM2756.pdf 90 KB -
Invoice INV-DJM2754.pdf 92 KB -
Invoice INV-DJM2737.pdf 94 KB
527 votesHi community, we appreciate the continued traction this idea's received, and do want to provide clarity and set expectation.
Your feedback has been valuable in understanding the needs of using description only lines to; add subheadings, provide context for grouped charges, and ensure your invoices are easy for your clients to read and understand.
To reconfirm, atm - You can add one-off description only lines as you enter an invoice. However, if you add detail to any other field the line will be treated as a 'financial' line and you'll need to include Qty, Unit price, Account and Tax rate.
- We know some users have set up and saved inventory items for description only lines they commonly use, however as the item code field is used for inventory items the line of the invoice is treated as 'financial' meaning you'll then need to include Qty, Unit price, Account and Tax…
Charles Klvana
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29 votesCharles Klvana
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An error occurred while saving the comment Charles Klvana
commented
If a customer submits a comment on an online invoice, the comment is email to the user that created the invoice INSTEAD of the default reply-to email address that's set within the Xero organisation.
The whole point of setting the default reply-to was to ensure that all invoice queries go to a desired email address, especially before comments feature was created.
However now the comments get emailed instead to the user that created it, which defeats the whole purpose of having a default reply-to email address set.
Either it should simply go to that default reply-to email, or have another tickbox option in settings for comments etc to go to a specific email.
The intent of the setting of a reply-to address seems to have been missed when creating the online comment functionality within Xero.
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22 votes
An error occurred while saving the comment Charles Klvana
commented
I thought this was fixed, but apparently not?!?
Charles Klvana
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8 votesCharles Klvana
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35 votesCharles Klvana
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55 votesCharles Klvana
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18 votesCharles Klvana
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17 votesCharles Klvana
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15 votesCharles Klvana
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68 votes
An error occurred while saving the comment Charles Klvana
commented
Can't believe bug fixes have to become product ideas. I mean, seriously! Font size isn't consistent?
I understand Xero ranks product ideas internally to help with budgets to spend on coding, but surely Xero has a different way to track bugs, than asking us to submit product ideasCharles Klvana
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1,187 votes
Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.
We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.
In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:
- Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
- Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
- Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is…
Charles Klvana
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265 votes
Hi everyone, we're looking into this idea as part of research our teams are doing on managing employees, particularly looking at our customer's experiences onboarding new hires and setting them up in payroll.
Knowing the interest from our community in this here, we wanted to share an opportunity to get involved.
If you'd be willing to take part, our teams will be scheduling sessions which will be about 60 minutes via video call.
You can share your interest by taking a few minutes to fill in this form ✍️ - We really appreciate your time.
Thanks, and I'll make sure to share any outcomes from this discovery back with you all here.
Charles Klvana
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20 votesCharles Klvana
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This literally affects every partner and ever staff member of that partner across EVERY org they access. Although this only have 6 votes as at 15/05/2025, this has a huge impact across 10,000+ users and orgs.