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For small businesses: Subscription & support

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Monthly subscription

Go back to sending the monthly invoice with the notification. When you changed this so we had to log on and download the invoice it makes more work takes more time and we are less efficient. I had already emailed you about this but received no reply. Regards Arthur

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Arthur Bartram shared this idea  ·   ·  Report…  ·  Admin →
delivered  ·  AdminKelly Munro (Community Manager, Xero) responded  · 

Hi community, our subscriptions are on a monthly basis. If you have any issues with receiving your invoice it's best to contact our specialists at Xero Support to take a closer look and confirm any queries round this.

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  • Annie Thorne commented  ·   ·  Report

    I'd even settle for just receiving my invoices monthly - Xero, for some bizarre reason, and without any notification - have started to bill me every two months. Screwing my cashflow in the process.