Payment Services - Ability to set Zip fee to be added on top of invoice amount
Please add option in Xero Payment Services to pass Zip transaction fees to customer on top of my invoice amount. At least most of the invoice amount will be paid to me.
Like Stripe card payment service, pop-up could prompt payee to accept the fee on top of invoice amount. The 5-8% zip fee is too high to absorb for my sole trader businesses.
In Xero > Settings > Payment Services - the Zip payment service could have some settings just like Stripe card payments has to choose that option of including fees in the amount or adding the zip fees on top of the amount.
Please chat with Stripe and Zip on that as it will be the only thing I need to offer this to my clients as a repayment option.
See attached screenshot
Michael Plis
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Michael Plis
commented
To clarify, Stripe Card Payments already has the option to add the fee on top of Invoice price. So its not like its an alien thing functionality wise. Its just a matter to chat with Zip and Stripe (since Zip is run through Stripe) whether they ok with that. It wouldn't be a perfect way to absorb the surcharge, but at least it would add a little bit onto the invoice to make up for the loss within the invoice price itself. I do the same thing with stripe card Payments with an add on 1.75% surcharge. Obviously with Zip it would have to be something like 6-8%+additional amount to compensate for the surcharge itself. If that is added as a feature for zip payments, I'm instantly going to add that as an option for my clients to split payments. It's a really good idea for business clients and it will be appealing to my clients and extra option I can offer, It's just not possible to absorb 6-8% of hypothetically $600 invoice for example and then also have to add on 10% gst and then absorb 6-8% Zip surcharge.
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Helen Conza
commented
We would definitely offer Zip to our customers if the option was there to oncharge the processing fee. At 5-8% its too much for our small business to absorb.
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Aina Safiah
commented
My client also raised this issue as they are currently absorbing processing fees for those customers that make payment using HitPay.
Please help to add option in Xero to charge the processing fee to customer on top of the invoice amount.