aroflo
AroFlo → Xero Integration Ignores Quantities – Every Line Shows “1” in Xero
We use AroFlo to create purchase orders and invoices, and send them into Xero via the standard integration. In AroFlo, each line has the correct quantity, unit price, and total.
However, when the invoice arrives in Xero:
Every line item quantity is set to 1
The real quantity is moved into the item description
This breaks inventory tracking, reporting, and makes invoices misleading for our clients
AroFlo support has confirmed this is a “limitation of the Xero API,” but from our research, Xero’s API does support a quantity field. It seems this is a design choice in AroFlo’s integration to avoid rounding errors.
This makes the integration far less useful for any business that relies on correct quantities.
We’re asking:
Can AroFlo update their integration to pass through the real quantities?
Can Xero make their API more tolerant to rounding so AroFlo (and other systems) can send correct data without errors?
If you’re also affected, please comment or upvote so both platforms know this is a real pain point for users.
Tamara Fox
shared this idea
Sorry to hear the troubles you're running into here.
If you're experiencing issues with the data that's imported into Xero from an integrated app such as Aroflo, we recommend contacting them directly, as they'll be more familiar with the dataflow from their application and what it can do.
If Aroflo need assistance with their integration, they're welcome to reach out to us for help.
That said, if you still need help after contacting them, please raise a case with our Xero Support team on Xero Central and our specialists can check it out. Thanks!
