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210 results found

  1. Contacts - Smart List add outstanding more than 90 days.

    2 votes

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  2. it would be great if there was a tick box for being to select if a contact wants to be excluded from marketing contact. if there was a tick box, it would be handy to be able to generate a report showing those who you can contact and those who have opted out, and being able to export that data to excel. i know xero is a finance platform rather then a direct crm however it just seems that for small businesses especially this would be a great tool and as xero does generate reports and exports to excel anyway…

    5 votes

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  3. Love the new contact view. It makes it easier to manage the clients.
    Is is possible to be able to rename the files in Xero that is linked to a contact?

    7 votes

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  4. PRIMARY & SECONDARY/OTHER CONTACTS

    Thanks Grace - it would be great rather than editing and reentering information if there was a field titled "Primary Contact" and Secondary Contact for eg where we could just update that field using a drop-down box as opposed to re-entering customer information. It would definitely save a lot of time. Maybe something to add in the future?

    PROCESS
    I wanted to confirm that if I follow your instructions where I have 2 parties for eg Primary Contact = Grace Wife and other contact = Tom = Grace's Husband. If I wanted to make Tom =…

    6 votes

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  5. I am looking to have the cost price included in the Inventory item details report even though the item is not tracked.
    We sell a service and we cannot track the item as there is no amount to it.
    But when running the report the cost price does not show

    3 votes

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  6. Hi not sure if it is available, but can you add WhatsApp to clients? It would be great if one can email and WhatsApp client invoices and statements, directly from the online portal.

    11 votes

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  7. I have 4000 archived contacts that I need to restore. Doing them one by one is ridiculous and will take an eternity. Adding check boxes on the side to select multiple to restore in bulk would be an easy feature to add and benefit greatly.

    13 votes

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  8. Email template - option for insert placeholder for GST exclusive amount ('Subtotal' amount).
    At the moment, I can only do the Total amount, which includes GST.

    12 votes

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  9. I have a client who is wanting to set up a vendor and queried about the ability to send a form to the potential vendor with information required directly from Xero
    Unfortunately this is not an option at this time but I am wondering if this is something other businesses would use and how helpful this would be

    29 votes

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  10. We often use the quick search feature in Xero, and it is often used just to get the client code for files. It would be incredibly helpful if the client code populated next to the client name in the quick search bar to make it easier to see

    6 votes

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  11. To provide the option to import new contact(s) to an existing group.

    Purpose: Users can easily put the imported contacts into the existing group once the file is uploaded into Xero.

    128 votes

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  12. Checks (cheques) cut for Xero US subscribers should print addresses accordingly. Not all the letters in a City need to be capitalized. City not CITY. Furthermore, there should be a comma after City. And if you use the Attention feature in the Contact Address, it should print as the first line in the check address. Currently it prints as Vendor Name, Attention: Jane Doe. That makes for a very odd, confusing addressee on the check.

    5 votes

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  13. I would like to ask if there is a possibility of having on suppliers' and customers' activity bar (please see attached screenshot, what I mean) and one more column - bill/invoice description? I used to work with QuickBooks, and they had this feature, which was very helpful.

    8 votes

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  14. Ability to block Quotes being raised/sent if a customer has reached its credit limit. Another tick box like the one for Invoices except this is for Quotes.

    2 votes

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  15. it would be great to be able to have multiple reference numbers for one contact, so that way if you have multiple jobs for one company, it can be under the same name. instead of having to make up multiple contacts for the same person.

    3 votes

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  16. Ability: Xero only displaying the unpaid invoice up top under client/contact ----- same as former Xero version - PLEASE change this back it was perfect and it is very much not userfriendly now

    Purpose: quick overview of the account i.e. which invoices are unpaid and what was communicated last

    Current issue: with the new changes all client invoices are displayed on top, this clutters the view and is useless information, the old invoice (old and paid) don't need to be visible on top. The current invoice status is important i.e. what is not paid. It is clutter to display all…

    5 votes

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  17. Currently this badge is displayed for the additional people only when there's at least a first name associated with them, but often our "additional people" are only email addresses with no first/last names, an the only way to see whether the "included in emails" option has been enabled for them is to enter two nested edit modes (4 clicks total). This is really unnecessary. Just display the badge if the box has been checked!

    3 votes

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  18. After reporting a bug (can no longer preview contact files) I was given the following response :

    "As you’ve found, right now it’s not possible to preview contact files anymore. You can however, download it and view it instead.
    I’ve included a link to Xero Product Ideas where you can view and support current ideas or create a new one to share your thoughts."

    When something breaks you fix it. You DO NOT pretend that fixing it is a "New Feature" - that then needs requested and voted on.

    4 votes

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  19. When adding a new Customer have a field at that time to place the new customer into a Group.
    Would save time later and enable a better CRM feature for later marketing.

    2 votes

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  20. Currently, if you change the address of a contact, old invoices and bills will show the new address and not the old address.

    It would it be good if the old documents can keep the old address. It is because having the old address is a piece of evidence to show where the goods have been delivered to. It is important to show that to the tax authority and auditors where the goods are delivered to determine the GST/VAT type, etc.

    pls look into this. thank you.

    83 votes

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