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  1. it would be great if there was a tick box for being to select if a contact wants to be excluded from marketing contact. if there was a tick box, it would be handy to be able to generate a report showing those who you can contact and those who have opted out, and being able to export that data to excel. i know xero is a finance platform rather then a direct crm however it just seems that for small businesses especially this would be a great tool and as xero does generate reports and exports to excel anyway…

    5 votes

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  2. It would be really helpful to be able to add a note/comment next to contact email addresses. Such as "Use if sending a remittance", "Only use for purchase orders" or "Business owner - only email if urgent". These comments could sit under or beside the email address in the contact's edit section so that it doesn't crowd the side bar of information. That way we don't annoy the customer by sending some emails to the wrong account and we also don't need to keep sticky notes for such specific customer details for each of our many clients.

    7 votes

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  3. It would be great if it is possible to make a contact private in order to limited the users who has access to a contact, especially when the contact contains private information that should not be accessible by all users.

    89 votes

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  4. You are currently unable to see the projects within the contacts tab against a contact within Xero.
    This would be really helpful as I have some customers that have several projects on the go at one time. This would make it easier to go from one project to another for one client. It would also be a quick reference location. The added quotes, invoices and credit notes added to the contact has been a great step in simplifying contact management - the project listing would complete the loop.

    6 votes

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  5. I have 4000 archived contacts that I need to restore. Doing them one by one is ridiculous and will take an eternity. Adding check boxes on the side to select multiple to restore in bulk would be an easy feature to add and benefit greatly.

    13 votes

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  6. During the creation process, we should be allowed to update all fields necessary on the Contact record.

    Example I have at the moment is one of my customers needs to set their clients details within Xero so they can invoice them correctly. At the moment we can't use the API to set the Website field.

    2 votes

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  7. We often use the quick search feature in Xero, and it is often used just to get the client code for files. It would be incredibly helpful if the client code populated next to the client name in the quick search bar to make it easier to see

    6 votes

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  8. I would like to see the specifics of the contacts activity on the main page of the contact. Currently you need to click on each transaction to see where the transaction was allocated. It would be nice to see it all on one page. It would be helpful if it was editable from that page as well. Instead you have to click again to edit the transaction. Currently in Quickbooks you can view/edit from the main client screen. I always appreciate less clicks. :D

    2 votes

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  9. The ability to add the clients credit limit that they have been approved for, as well as how much of the credit limit that they have used on the invoice email template as well as the statement email template. See attachment for example.

    6 votes

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  10. Contacts - Smart List add outstanding more than 90 days.

    1 vote

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  11. it would be great to be able to have multiple reference numbers for one contact, so that way if you have multiple jobs for one company, it can be under the same name. instead of having to make up multiple contacts for the same person.

    3 votes

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  12. Provide a report on who the automated invoice reminders have been sent out to, to know when the final reminder has gone out and payments not made can then be chased manually.

    10 votes

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  13. Email template - option for insert placeholder for GST exclusive amount ('Subtotal' amount).
    At the moment, I can only do the Total amount, which includes GST.

    10 votes

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  14. I am looking to have the cost price included in the Inventory item details report even though the item is not tracked.
    We sell a service and we cannot track the item as there is no amount to it.
    But when running the report the cost price does not show

    2 votes

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  15. Currently this badge is displayed for the additional people only when there's at least a first name associated with them, but often our "additional people" are only email addresses with no first/last names, an the only way to see whether the "included in emails" option has been enabled for them is to enter two nested edit modes (4 clicks total). This is really unnecessary. Just display the badge if the box has been checked!

    3 votes

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  16. To provide the option to import new contact(s) to an existing group.

    Purpose: Users can easily put the imported contacts into the existing group once the file is uploaded into Xero.

    113 votes

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  17. At present when editing a contact, the fields are in USA format with Zip code and State - it would be much better for the UK if we could see Postcode and County

    4 votes

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  18. I have a client who is wanting to set up a vendor and queried about the ability to send a form to the potential vendor with information required directly from Xero
    Unfortunately this is not an option at this time but I am wondering if this is something other businesses would use and how helpful this would be

    23 votes

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  19. When adding a new Customer have a field at that time to place the new customer into a Group.
    Would save time later and enable a better CRM feature for later marketing.

    2 votes

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  20. Checks (cheques) cut for Xero US subscribers should print addresses accordingly. Not all the letters in a City need to be capitalized. City not CITY. Furthermore, there should be a comma after City. And if you use the Attention feature in the Contact Address, it should print as the first line in the check address. Currently it prints as Vendor Name, Attention: Jane Doe. That makes for a very odd, confusing addressee on the check.

    4 votes

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