Login - Don't Log Me Out/Extend Log Out Time (more than 60 minutes)
Develop the feature where Xero doesn't log user out time is extended for more than 60 minutes when it’s idle.
Purpose: Because having to log in again can disrupt users' workflow, which some users had to be interrupted as they’re also taking care of their business at the same time.
Hi everyone, we appreciate the interest surrounding this idea, however we want to be open that we're unable to extend our log-out time past 60 minutes. Xero hold a lot of sensitive information including bank data and we're required to be as secure as online banking.
Any session information running on a web browser can potentially be stolen. If the session does not time out. You then have an infinitely long vulnerability window to session hijacking. Our best option is to keep a tight expiration window on the session cookie, and regenerate them frequently. Even setting a long timeout doesn't help with this - too long a timeout will greatly increase the risk of invasion or potentially jeopardise your personal data and the safety and integrity of the Xero application itself. This is why we maintain control of this.
If we detect there's been no activity on a page (e.g move movements, clicks, keyboard) for 10 minutes you'll receive an inactivity prompt ('Hey Kelly, are you still there?') and if your session reaches 60 minutes you'll be redirected to the login page. 
- As a suggestion you can periodically refresh the screen <F5> to prevent the security timeout kicking in.
 
In more recent comments here it sounds like some of you are having issues with the login process or staying logged into Xero for less than 60 minutes. If you're experiencing unexpected behaviour, we'd highly recommend raising a case with our team of specialists at Xero Support where we have tools to investigate and confirm what's going on - Any details you can provide the team on the page you're trying to sign in from (e.g URL, error 500 received) or actions you were making when the login issue occurred will help. Thanks
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Gavin Hendry
    
 commented
    
  Very useful
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Laura Van Hoof
    
 commented
    
  Would be useful
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Pamela Tang
    
 commented
    
  yes
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Katherine O’Conor
    
 commented
    
  Log is is easy. Don’t need extra time
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Graham Morrison
    
 commented
    
  so how do i log in TO MY ACCOUNTS ,not your flawed feedback system
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Shelley Clarke
    
 commented
    
  2
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Jayne Cachia
    
 commented
    
  also bring back the option to input another invoice instead of going back into the menu. Changed a few weeks back and so annoying
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Christopher Blake
    
 commented
    
  **** off and let me log in
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Geoff Harvey
    
 commented
    
  I can't log in either!
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Peter Rollason
    
 commented
    
  i don't now seem able to log in having voted and commented! Infuriating!!
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Peter Rollason
    
 commented
    
  may not need 60 minutes
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Andy Tropia
    
 commented
    
  This is a very inconvenient way of requesting feedback
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Tanya McGrath
    
 commented
    
  Not on for long
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Johanna Kennedy
    
 commented
    
  Not on it for long
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Sue Crozier
    
 commented
    
  I'm not on Xero that long
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Stana Kuka
    
 commented
    
  go away
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Paul McMillan
    
 commented
    
  Please remove me from your pole
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Daniel McKenna
    
 commented
    
  YES
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Stacey McCarthy
    
 commented
    
  yes this is important
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Judy Pinny
    
 commented
    
  I don't want to be emailed every other opinion on this idea. I have had to delete about 100 opinions. I don't have time for this.