Reporting: Customer Payment Performance - payment date and number of days late
Ability to generate a report where users’ can view contact payment activity
Purpose: Users’ can easily see which customer has good and bad credit performance, and manage customer relationships & debt.
AdminXero Team
(Admin, Xero)
shared this idea
Hi everyone, thanks so much for sharing your comments and support for this idea. We really get why you'd like a central report, so you can check each customer's payment history just to see who's paying late.
Currently as mentioned in the discussion here, you can see a customer's average days to pay on their individual contact record, but we know this isn't the same as having a single report for all your customers.
While we can see there's a lot of interest in this, it's not on our current roadmap for development. Community members will still be able to vote - So we'll continue to keep a close eye here and will let you know if anything changes.
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Lee-Ann casbard
commented
The reporting you can do on your clients seems to be very limited and restricted. This business critical for efficient management of debtors - why is it taking so long????
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Leah Downs
commented
Please add this feature. It would be very helpful.
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Kate Blake
commented
Very important - so frustrating that it's on the contact record but can't be collated anywhere
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Laura Davey
commented
This is a very important report! Can't believe it hasn't already been done!
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Andy Williams
commented
East Coast Freight below has summed this issue up nicely
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Gun Brewery
commented
This would be a great feature.
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East Coast Freight
commented
Very useful for analysing how quickly customers pay to decide who is worth keeping from a cash-flow perspective and which customers are not worth carrying. Seeing it in a report will help to make this analysis process quick and easy.