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1343 results found

  1. Being able to link several jobs with the one invoice raised in Xero blue. When issuing through Practice Ignition, it only allows you to allocate to one invoice in XPM. Moving the timesheets is clunky and inaccurate

    1 vote

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    Thanks for sharing, we appreciate you taking your time to share changes that would be most meaningful to you, Narelle.

    We get a sense of the community interest from support on your idea, here.

    You can find out and stay updated with all Xero releases on Xero Central.

  2. When you go into a client and enter the jobs tab, there is no job for that client even though they are part of the group that there is a job for and that client is included within that job. The job only shows for the single client where the job is created.

    The jobs tab already includes sections for active jobs and archived jobs. It should also show a section for jobs assigned to other clients within its group.

    1 vote

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    Thanks for submitting your idea on Xero Product Idea's, Peter. We appreciate you taking your time to share changes that would be most meaningful to you.

    We'll get a gauge and track support your idea receives from the community.

    You can find out and stay updated with all Xero releases on Xero Central.

  3. Maybe I'm missing something (integration settings perhaps) but if I enter a personal tax client's details into Xero HQ, then only some of this pushes into Xero Blue and I have to re-enter certain details like client code, email address etc as well as new fields such as sales defaults. Similarly, not all of the data pushes into Xero PM and the UTR/NI number have to be entered again. Is it not possible to have a Xero HQ as the single point of entry which then updates all fields in Xero PM and Xero Blue?

    2 votes

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     ·  0 comments  ·  Xero HQ  ·  Admin →
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  4. Need the option to add multiple organizations to one client record. At present we are forced to create a duplicate client.

    5 votes

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     ·  0 comments  ·  Xero HQ  ·  Admin →
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  5. Would like to see the ability to turn on mandatory notes for billable jobs rather than optional. Happy for this to be turned on/off at a practice level.

    This will ensure that time is being recorded correctly against client jobs and making the team member accountable for time allocated.

    This means no missing information and clients can be billed correctly.

    1 vote

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  6. The current 'To Sign' list is a combination of tax returns that might be out for signature with the client, or ready for the tax agent to sign. At the moment there is no way for our tax agents to tell which tax returns are ready for them to sign.

    102 votes

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     ·  15 comments  ·  Xero Tax  ·  Admin →
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  7. Generate XPM report to list clients with Rental Properties.

    2 votes

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    Thanks for sharing your idea to generate a report in XPM that lists clients with rental properties. We can definitely see how that would make managing this group of clients much more efficient.

    We're grateful for your engagement and letting us know the changes that matter to you.

    We've reviewed your idea and now it can gain support from other community members. Along with votes, others can now comment to share additional detail about how a dedicated rental property report could improve their experience with Xero.🙂

  8. The ability to bulk upload/import Recurring Jobs via .csv file, in the same way you can Bulk Import Jobs that are not recurring.

    This allows for each row to have the copy/paste capacity for overlapping criteria and can be quickly created through a spreadsheet (which could stem from an Export of your client list to 'schedule' your job creation throughout the year).

    One import for an entire client base would be considerably more streamlined and efficient.

    66 votes

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  9. PLS Report (EFT Reconciliation Report): Currently it merges first two fields of client name and surname and if that could be fixed with ability to export in .csv / excel please. It would be great if it PLS report could be exported in TrustEasy format to manage fee from refund (attached).

    11 votes

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     ·  5 comments  ·  Xero Tax  ·  Admin →
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  10. In many accounting software platforms, the established workflow for onboarding a new individual client and preparing their Income Tax Return leverages ATO pre-fill data efficiently.

    This process typically involves:

    • Adding the new client to the ATO portal.
    • Downloading the pre-fill XML file directly from the ATO portal.
    • Saving the downloaded XML file to a local directory.
    • Commencing a new ITR within the software by importing this ATO pre-fill file. This crucial step often includes the ability to search for the new client by surname, create a necessary client reference and automatically populate the return with all available ATO data, thereby…
    1 vote

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    Thanks for submitting your idea on Xero Product Idea's, Lina. We appreciate you taking your time to share changes that would be most meaningful to you.

    Can see how this would help you work more efficiently. It's not something we have direct plans around right now, but we'll start to get a view of the interest from the community through your idea here.

    Along with votes, others can comment to share additional detail about how your idea could improve their experience with Xero.

  11. Being able to lodge an early CTR for companies with "Substituted Accounting Periods".

    1 vote

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    0 comments  ·  Xero Tax  ·  Admin →
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    Thanks for submitting your idea on Xero Product Idea's, Anthony. We'll start to track support in your idea from the community, here.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

  12. Allow CSV/XML Import into Xero Tax Returns from External Form Tools
    Please add the ability to import tax return data into Xero Tax from external tools like Content Snare using a structured CSV or XML—similar to ATO pre-fill.

    This would let us auto-fill returns from client forms, reduce manual entry, and speed up processing. A simple mapping template or import tool would make a big difference.

    Thanks for considering!

    1 vote

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    0 comments  ·  Xero Tax  ·  Admin →
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    We're grateful for your engagement and letting us know the changes that matter to you.

    Our Community have reviewed your idea and now it can gain support from other community members.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

  13. Is there a way we can view 4 weeks worth of jobs rather than 2 weeks on the dashboard?

    2 votes

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  14. Would like to have the ability to see both client managers and job managers on the main recurring job list screen, along with the ability to export this list.

    1 vote

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    Hi Geena, thanks for this great suggestion for Xero Practice Manager.

    We can definitely see how having both the Client Manager and Job Manager visible on the main recurring jobs screen would make it much easier to see who is responsible for what at a glance. Adding an export option for that screen is also a great point.

    We're grateful for your engagement and for letting us know the changes that matter to you.

    We've reviewed your idea and now it can gain support from other community members. Along with votes, others can now comment to share additional detail about how this improved visibility on the recurring jobs screen could help their own practice management. 🙂

  15. Client Merge popup box needs to be expandable. It wants me to select which client that will merge into from the other (which is irreversible) but I can't expand the popup screen or hover over the fields to see what is written in full to know which one to select.

    1 vote

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    0 comments  ·  Xero HQ  ·  Admin →
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    Thanks for submitting your idea on Xero Product Idea's, Melissa. We appreciate you taking your time to share changes that would be most meaningful to you.

    We will monitor and track support your idea receives from the community.

    You can find out and stay updated with all Xero releases on Xero Central.

  16. Would love the ability to efficiently reassign clients in bulk within XPM, using tickboxes (like in the jobs list) to select the relevant clients and reassign to a new accountant. The import/export feature is clunky and often errors on import. A quick and easy way to complete this function would improve client experience when a new accountant joins the firm.

    82 votes

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  17. One of my clients found it very confusing when trying to view & sign a document within Xero sign, as she said there was not an option to view the documents before signing...

    She only saw the option to "Click to Sign" - I advised her she could click this option & would then be able to view the documents before signing, but she was very upset that this option was described as "Click to Sign" & suggested that it should be changed to "Click to Review & Sign" instead.

    This would have then been self-explanatory in her mind &…

    8 votes

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     ·  3 comments  ·  Xero Tax  ·  Admin →
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  18. Revert to standard invoicing until the problems are sorted out. Each entry has a 5 second delay before it is entered. Even this message is doing this. It is currently almost impossible to work with as a bookkeeper. It jumps aaround all over the screen and with the delays one then has to go back and find the field. It is not my computer. Other screens are not a problem. I read somewhere there are going to be changes to payroll. Please test the changes before this happens with this also.

    1 vote

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    1 comment  ·  Admin →
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    Hi Pauline, I'm sorry to hear the slowness you're experiencing. I want to be transparent that we will not be bringing back classic invoicing. However, I'd highly recommend raising a case with our team of specialists at Xero Support who can investigate what may be causing this for you.

    As you've also mentioned experiencing slowness when engaging on product ideas here, while you wait for supports response I'd recommend starting with the troubleshooting steps in our article here.

  19. Tax credits of Archived clients show up in reports. It would be great to remove tax credits from them.

    3 votes

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    0 comments  ·  Xero Tax  ·  Admin →
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  20. It would be good if any report you can already run in Xero could be added to a report template - this would include GST reports (activity statement and GST reconciliation), payroll reports etc. That way instead of having to manually extract each of these reports for each client we can just do it in bulk through one report template.

    2 votes

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     ·  0 comments  ·  Xero HQ  ·  Admin →
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