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203 results found

  1. Xero HQ Should have functionality to generate Ledger, profit and loss account and balance sheet for all the clients in one go under sitting under practice. This will help to understand clients business performance etc and will make peer comparison easier.

    1 vote

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    0 comments  ·  Xero HQ  ·  Admin →
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  2. Add 'Client reference number' to column customization

    would be really handy to customize columns and see the Client reference number

    3 votes

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     ·  1 comment  ·  Xero HQ  ·  Admin →
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  3. We have an issue with our Xero clients where we ask them to reconcile their accounts and let us know once completed so we can process their BAS.

    The problem is that they never let us know so we have to go in to each client and see if they have reconciled up to the end of the prior period. This is very time consuming.

    Is there a way that on the My Xero screen, there can be a column with some kind of indicator when a month or period has been completed?

    This could be a quick visual guide…

    13 votes

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     ·  2 comments  ·  Xero HQ  ·  Admin →
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  4. Remove the limitation on posting manual journal entries to bank/cash accounts. I end up spending way too much time on manual workarounds (payroll entries for example, you have to use a "bill" to replace the functionality of a journal entry). It ends up taking way more time working around the limitation than its worth. As a new user of Xero, I'm incredulous. I've worked with multiple accounting software platforms over the years, and never been exposed to such a massive limitation like this. It's almost a dealbreaker, and for some clients it certainly is. I've been looking for a viable…

    6 votes

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    6 comments  ·  Xero HQ  ·  Admin →
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    Hi Scott, appreciate your feedback of what you find both good and limiting when using Xero. 

    When you mention the need to create manual journals to bank or cash accounts are there some common situations you find yourself needing this? 

    For the payroll transaction I wonder if bank rules could help identify and create the transaction in Xero for you, rather than having to enter this as a bill? 

    Bank rules and the use of spend and receive money through reconciliation may also be able to help for other scenarios too? 

  5. I would like an e-mail that could be sent directly from XERO requesting the the W9.

    1 vote

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  6. Has anyone else noticed since they made the dreaded and catastrophic changes in the contact view screen that you can't easily drag and drop attachments anymore?
    Now you have to go to the files tab first and drop it in the predefined window. You used to be able to just drag and drop anywhere in the window and it would attach.

    You also used to be able to add documents from the files section like you still can with the bills and invoices, this feature no longer exists in contacts so now you have to download the document from files…

    1 vote

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    0 comments  ·  Xero HQ  ·  Admin →
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    We appreciate hearing your feedback on the changes we're making, Fiona. We made an update to the files upload on a contacts record not long ago so you can now attach files that have been uploaded to your files library, like you could before. 


    There is a slight change as you mention where when you'd like to drag & drop a file you'll need to drag it to the box on the screen. It's not something we have plans for changing in the short term but we'll begin to get a sense of the interest in this here and let you know if there are any updates. 

  7. Home page or landing page -- can you put the "go to xero" button on the left of the client's name? The new page makes it so I have to scroll so far to the right to get to those buttons, that I no longer know which client is on which line of the table. It is harder to log in and go directly to my client's books now.

    5 votes

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     ·  0 comments  ·  Xero HQ  ·  Admin →
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  8. It would be great if ALL users (ie practice staff) in Xero HQ could see all Xero files. It should be obvious on the list which are accessible and which are not (ie if you didn't have access, the Xero org name could be greyed out)

    In terms of access, if a particular staff member did not have access to a Xero file, they should be able to request access from a HQ Administrator (with mange user access of course) which can be granted easily. Would be handy to have a 'Why' comment field so the approver knows the context…

    25 votes

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  9. Improve the look of the client signatures on document packs. Particularly with the financial statements, it includes a date and a name but this already is present on the document.

    If we could have different elements for name, signature and date that would make it look clearer.

    1 vote

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     ·  0 comments  ·  Xero HQ  ·  Admin →
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  10. Need to be able to better identify restricted / confidential clients and have controls in place to not give all staff access to these Xero blue files - currently we need to use manual methods (e.g. add "Restricted" in the client name, and add them to a "Restricted" client group), but this is highly prone to human error, and requires extra steps.

    Further, the new Single Client Record function will prevent us from adding "restricted" to the client record name.

    This function will need to incorporate the ability to filter out these confidential client ledgers when giving new staff access.

    2 votes

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  11. SA: Feature request for a Demo Company for South Africa

    1 vote

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  12. When preparing the client's financial statements it would be useful if we could upload the accounting partner's signature (e.g. as a JPEG or TIF) into the compilation report before the financials are published. We have to edit the signing section each year to update the date so it would be good & more efficient if we could upload the signature at the same time.

    It would then carry forward when the draft financials of the following year are prepared.

    At the moment, we have to PDF the financials and then edit them to insert the signature. This is done every…

    2 votes

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  13. Be able to send queries addressed to first names and not full name toymaker it more personal

    1 vote

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  14. It is not currently possible to use Report Fields in a group heading in reports.

    We spend time setting up shareholder and director names in Report Fields but they can only be used in text blocks, not group headings in reports. If we could use Report Fields in group headings we could make report templates, such as the schedule of shareholder current accounts, more dynamic and automatic. See the screenshot attached for an example.

    3 votes

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  15. Archiving a client with a Xero Ledger/Plan seems almost too easy as there is no warning to prompt you to cancel the subscription/or remove yourself as a user - So you could end up paying for a Xero Ledger/plan indefinitely and not know.

    As an example, we discovered 20+ entities that had been archived in XPM/XeroHQ but not cancelled in Xero.

    There is currently no way to easily find out if any active ledgers/plans are on the Archived list (which thanks to the Xero Single Client Record Process we now have 3,000+ archived clients) as you
    a) cannot filter by…

    15 votes

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     ·  2 comments  ·  Xero HQ  ·  Admin →
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  16. Hi there,
    Absolutely loving the new 'hide' note function in the financial statement templates. This is a much appreciated update! Could we look into adding an option for certain notes to be hidden by default in the adviser report templates? The reason being, that our firm uses a standardised template that includes a number of accounting policy notes that may not be applicable for all entity types. Our current process was to delete the notes that were not relevant and there are a number of notes that are irrelevant more often than not. If we had the ability to hide…

    5 votes

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     ·  1 comment  ·  Xero HQ  ·  Admin →
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  17. Why is Xero Analytics and Analytics Plus not available for Xero partners within Xero HQ? Is this currently in consideration because it would be extremely useful to promote to existing clients who are currently using other BI tools that have no API connectivity with Xero and making the financial analysis process much more complex than it should be?

    3 votes

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  18. Please let us can edit the layout of our xero advisor listing before our publish out. Thanks.

    1 vote

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  19. In any particular Xero account, you can review the history notes (essentially an audit log), however we do not seem to have the ability to audit a particular staff member's activity across all clients.

    This would be useful if you have a particular firm employee making the same mistake across multiple reconciliations. You could see their access/activity log to know which clients you needed to review. Or if you simply needed to know every client the employee has touched in a certain timeframe.

    7 votes

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  20. It would be great if you could add the standard compare tracking caterogies P&L to the management reports pack. At present, the only way to get it into the pack is to create a custom report, but this locks in the tracking categories selected and any future categories added are omitted.

    1 vote

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