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  1. It would be nice to be able to store all emails re a client that a NOT job specific under a Client Tab.
    We are able to do for Jobs which is neat but to enable us to store general emails under the client would be good. I guess they would need a unique email address just like the job storage of emails? We have tab for Jobs, Documents etc so one for emails with an address would be nice.

    2 votes

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  2. Could you please add a placeholder for the amount due so it can be added to the email subject and is easy to see the amount once the email has been saved.

    2 votes

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  3. Ability to become an affiliate if not a BAS agent or tax agent.

    I am a chartered accountant with a finance coaching and Virtual CFO company but I am not a BAS or tax agent. I use Xero, train clients on Xero and recommend Xero to all of my clients and would recommend there was an affiliate scheme without having to be a BAS or tax agent.

    2 votes

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    Hi Lucy, to make sure I understand your idea here. When you say an affiliate would that be an affiliate to make use of AU Tax as a product or more broadly the Partner Program that Xero has for Practice users ? 

  4. Xero should be able to offer billing in other currencies as currently they are unable to bill Xero Practice Manager in SGD.

    I was advised by Xero support, that this is because they are part of their Global billing in Practice Manager, so it will automatically be billed in USD.

    However, their Xero Accounting invoices are billed in Singapore Dollars, so not too sure why similar principles don't apply?

    2 votes

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  5. Add option for second week under XPM capacity settings to allow for 9-day fortnight. With the current setup only allowing for one week, this impacts the staff KPI reporting rendering it bascially a useless feature.

    1 vote

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  6. The recurring job search is sensitive to macrons etc so clients are not showing up when you search. This is unlike the client search which picks up the client whether there are macrons or not.

    1 vote

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  7. Recurring jobs - add or change tasks & costs for each recurring job

    1 vote

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  8. When reviewing WIP for a client you can't see the title of each job without clicking in to it. Could we please make the job column wider so we can see what the job is without opening it.

    1 vote

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  9. Management Reports: I would like to add reports created outside of Xero in my published Management Report packet that I send to clients. There should be a way to upload a PDF or excel document to the Management Report Packet from outside Xero

    1 vote

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  10. 1 vote

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  11. Improve multi currency capability of XPM.

    Currently, XPM only caters for invoicing out in the base currency and so invoices are done out of Xero. When it compes to KPI reports out of XPM, the info is all wrong. Invoice amounts pull through in invoice currency and not base currency, where as time is calculated in the base currency, these are incorrectly picked up as over and unders. Since there is no way to see what currency the invoice is in, reports from XPM are quite useless and differ significantly to profit reported in Xero for entities that invoice in…

    1 vote

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  12. 1 vote

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  13. It would be great if you can automate the ticking in of this 'ATOmate Fee For Service' (under client details) whenever 'Deduct fee from refund' is selected on the tax return currently in process. And if in the next financial year's tax return it is no longer fee from refund, 'ATOmate Fee For Service' will automatically be unticked.

    1 vote

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  14. It would really make my life easier if you could please allow the [Month] [Year] option to label on the task for recurring jobs. This would allow us to see in blue Xero the label of the task namely month and year when invoicing our clients. This would be really helpful when identify numerous jobs and tasks for the same client as the job name does not appear on the invoice in blue Xero. Also, with using the [Month] feature, it would roll over in the next recurring job on its own.

    1 vote

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  15. XPM - calendar view rescheduling

    Being able to move jobs in the calendar view to reschedule, without having to go through the "edit job" process.

    1 vote

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  16. It would be great if we could use Collaboration Manager to assign emails directly to the Client, rather than a Job or a Quote. These emails would then be automatically stored under the Notes tab in the Clients screen.

    1 vote

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  17. Contacts in XPM are used when integrating into other systems and each system reads thedetails slightly differently. As the 'Position' field and the 'Set as primary' field are unique to the client that the contact is being used for it would be great if the 'Salutation' and 'Address' could also be unique to the client.

    This would stop the necessity of having the same contact multiple times in XPM just to enable slightly different versions of the salutation of address for different integrations, therefore having a cleaner useable system of contact in XPM.

    Sample : John may be a partner…

    1 vote

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  18. Group Custom Fields - it would be very useful to be able to assign custom fields to groups rather than only contacts & individuals, then be able to report on these fields. This would help with areas such as marketing, estimated fee groups, and handover notes.

    We currently use the main billing entity but this would save a lot of time and improve efficiencies.

    1 vote

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  19. We currently integrate with a range of practice management software, and have a recurring request from customers using XPM to have us add notes to client records when certain actions are taken.

    Currently, adding or updating notes is not possible via the API, however documents can be managed via the API. Client notes are useful as they allow important communications with a client to be logged against that client for future reference.

    1 vote

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  20. It would be good when printing the WIP ledger for unbilled clients to have the option to print each client separately. i dont want to have to individually tick my clients just to get there report on a single page.

    1 vote

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