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447 results found

  1. Structure

    1 vote

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  2. When moving time to another job in XPM and you start typing the client name that the time is to be transferred to, it appears at the very bottom of the list, So you always have to scroll down the screen to see the job that you want to transfer it to. Could it please appear at the top of the list on the screen?

    1 vote

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  3. It would be great if we could add a "files" column to account transactions to view attached files without the need to drill into each separate transaction. This feature is already available in VAT returns.

    1 vote

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  4. cash coding , it would be nice if you can add search function at the cash coding tab also

    1 vote

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  5. It would be great if there were the ability to run a report of all business structure type Tax returns (AU, CTR, PTR, SMSF, TRT) with who is tax payable and refundable.

    At the moment, we can do this for some business structure types, but not all and when adding in these columns, it immediately removes all clients.

    1 vote

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  6. We have just been advised that we cannot allocate write off/on to jobs rather against individuals or apportioned across those who have charged time to the job. At times, jobs are short quoted for reasons and it's unfair to impact someone's recoverability due to business decisions. There has to be a way to record such write offs without impacting staff or teams time directly rather recoverability of the job.

    1 vote

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  7. Due to issues with staff editing recurring jobs but not updating the job name and/or description I would like to see the staff permissions for recurring jobs amended to have a dropdown list so we can limit staff access to editing recurring jobs but leave access to view, create and delete in the same way as with clients.

    2 votes

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  8. Would it be possible to be able to have the account codes on the pdf manual journal report pleasse. Right now its annoying not to know which codes were used without having to print the journal and then review the chart of accounts to write down the codes manually by hand. The only alternative is to use workpaer journal templates which means doing the journals twice.

    2 votes

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  9. unable to submit VAT returns if a member of more than one practice. Also, if Xero moving to have fully integrated XPM and HQ and there is no work around to be on 2 x XPMs without being a member of 2x practices. this is a big issue - especially where firms acquire other firms etc. You MUST hold this process until Xero can submit MTD VAT returns from users who are members of multiple practices.

    1 vote

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  10. Is there a way we can view 4 weeks worth of jobs rather than 2 weeks on the dashboard?

    2 votes

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  11. It would be very helpful to have a function available to search for a client under their business name. We have a lot of clients who are sole traders that have a registered business name and it would be good to see all this in XPM and be able to search for the business name to enter the client profile.

    5 votes

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  12. Place of birth, like Director ID, is a field that is important for any individual clients who are company officeholders. Rather than having to keep this record in an external software, ideally we would have all the information about a client in one place, and as such, would appreciate a "PLACE OF BIRTH" field somewhere in the client record to facilitate this.

    7 votes

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  13. Xero Practice Manager - XPM History / Audit Trail
    Please consider having a history or audit trail for XPM like you have on Xero Accounting.
    This way we can see what anything was created deleted or edited, by which staff member, and when this event happened.
    This would be greatly helpful for problem solving and to keep staff accountable.

    16 votes

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  14. Be able to set priority on recurring tasks. It's ridiculous having recurring jobs which you then have to set the priority every time it pops up, it makes setting the recurring job almost ridiculous.

    2 votes

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  15. If you send an email from the XPM Job it automatically adds the details as per the "name" field of the job as the subject in the email.

    Please add the name of the client after the insertion of the "job name" field of the job in the subject.
    If I do have a client with multiple entities, it can be confusing for the client as he does not know for which entity the mail is - he only sees the job number and the job description. If you look in history of your mails you can then also search…

    1 vote

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  16. Please add an option in collaboration to show active only or ALL jobs.

    We sometimes receive mails after the job was completed(or billed) but then we must open the job to allocate any mails received.

    1 vote

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  17. This would save having to manually assign after clients/contacts have been uploaded.

    2 votes

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  18. Hi,

    It would be nice if the software could search by a entity's registered business names or previously know entity names and it bring up the current company file.

    We are able to add previous names or business names to the custom fields under a company's profile, but unless you know all the names by memory it can be hard to match up clients when you receive correspondence address to the business name and no ABN is mentioned.

    Currently when this occurs we have to either search ABN lookup or ASIC register and trying to get relevant information we can…

    5 votes

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  19. It would be beneficial if notifications were displayed on the job dashboard in XPM, specifically for each individual job.

    1 vote

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  20. Xero Practice Manager integrated nicely with Hubspot for about 10 years. Quitely it's been killed off in 2024 for some reason.

    XPM is a major practice management platform, and Hubspot is a major CRM. I don't know why Xero would kill off the integration. But as a practice we need to have the ability to easily market/email etc to our client database. Without an integration in 2025 this is crazy.

    The development work would be minimal considering it was already working, and even working with the single client record.

    So please turn the integration back on for your partners.

    2 votes

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