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For accountants & bookkeepers

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  1. When accessing through ipad browser (chrome/safari/edge), if entering time through the dashboard, there is not the function to start typing a job name and the list to match with the name typed. This function is avaialble on desktop. This means users need to scroll through the list to get to client name, then click/tap on it. Requesting the desktop site does not work.

    1 vote

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  2. In Job Manager, please include the following dates to allow better management of workflow and practice objectives to better service clients:

    • Job Received Date (from client) - make this editable, but history of changes is recorded and viewable.
    • Job Start Date (when job was started on, or triggered, for recurring ones)
    • Job STATE Due Date (for the specific Job States)
    • Job FINAL Due Date (eg. based on deadlines or Practice's targets, eg. within 8-12 weeks of receiving the Job)
    • Last Actioned Date (this can sit within the Comments/Notes column within Job Manager view, just as so many others have requested***).
    2 votes

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  3. It will be great for the customized financials reports can remain in the same format every month, instead of having to delete the customization each time.

    1 vote

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  4. Would love to be able to add custom job fields onto the Job Manager dashboard and be able to create filters from them.

    5 votes

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  5. It would be very useful to be able to customise All Clients view with your own selection of criteria, not just name, phone number and address. Being able to see the client manager would be beneficial. To be able to select your own choice of fields would be ideal.

    2 votes

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  6. The 3.1 version of the API only gives UUIDs instead of numeric IDs. I would like to see all URLs on the website accept either UUID or numeric ID. This already seems to be partially supported, but I would like to see full parity with numeric IDs and UUIDs.
     
    E.g. When viewing a client, the url is:
    https://practicemanager.xero.com/Client/{NUMERIC_ID}/Detail
    but the website will handle a uuid here too
    https://practicemanager.xero.com/Client/{UUID}/Detail

    Similarly for a job
    https://app.practicemanager.xero.com/job/jobview.aspx?id={NUMERIC_ID}
    https://app.practicemanager.xero.com/job/jobview.aspx?uuid={UUID}

    But unfortunately viewing a group is only possible with numeric ID
    https://practicemanager.xero.com/Group/{NUMERIC_ID}/Members
    but not as
    https://practicemanager.xero.com/Group/{UUID}/Members

    Given that using the XPM API v3.1, you ONLY…

    3 votes

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  7. When invoicing a job for a client that has a Billing Client I would like to able to sometimes invoice the Job Client instead of the Billing Client. Currently if there is a Billing Client exists XPM forces you to invoice the Billing Client.

    3 votes

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  8. It would be great to be able to print or export the Productivity Dashboard like the other standard reports.

    11 votes

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  9. Run a report that will show all notes added by a client.

    E.g
    - Client A reviews their xero, and realises the cost centre is incorrect and adds a note (not the description)
    - Manager is reviewing the bookkeeping and wants the bookkeeper to reallocate items and attaches notes to the reports.

    These notes cant currently be ran on a single report.

    1 vote

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  10. I’ve noticed that when re-sending an Activity Statement from Xero Practice Manager (XPM), it doesn’t resend the original email but instead generates a new one. This can cause confusion for our clients.

    Is there a way to adjust the settings or implement a fix or at least give us the option so that the original email is re-sent rather than creating a new one?

    2 votes

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  11. Would be great on the Jobs panel when sorting jobs by the "State" field that they were sorted by the order of the different states (1 Planned, 2 Job received, 3 In Progress etc.), rather than alphabetically (1. In progress, 2. Job Received. 3. Ready for review) as it makes no sense having jobs listed all out of order as to their actual progress in the workflow chain.

    2 votes

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  12. Previously, there was a list online which showed all the data fields and which reports contained which fields, which made it really easy to build customised reports that held all the fields I needed, or allowed me to confirm that I needed to combine two separate reports. That list has disappeared.
    Can you please release an updated list of data fields for the report builder for XPM so that it's easy to identify which fields belong in which report?

    1 vote

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  13. The ability to hide a Job State (eg Completed) from the quick edit selection and within editing a job, from select users would be great.
    Eliminating the possibility for a user to incorrectly move an open job to a state that should only be closed by the Admin Team.

    2 votes

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  14. It would be great if there was some automatic notification to the client/job manager that a draft invoice has been raised and is awaiting approval.

    Probably just one email per day so they are not being spammed!

    4 votes

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  15. Hi There,

    We are wanting to add a new column under the family group view in XPM to show the budget against the open jobs. Making it easier to see what budget has been allocated again each job to make it easier for billing.

    Thanks,
    Annalise

    2 votes

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  16. Add the ability to reference a job via the url e.g. https://app.practicemanager.xero.com/job/jobview.aspx?id=J012480 where J012480 is the Job Code in XPM.
    Good for reporting and referencing from external sources

    3 votes

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  17. It would be ideal to have the ability to remove yourself from a practice in XPM. For example, if you are consulting to a firm and they aren't maintaining their staff list and removing access promptly when the contract is complete, you would be able to have more control over the security of a file and keeping your list of practices clean by being able to remove yourself from their practice.

    7 votes

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  18. In MYOB, we had individuals as well as partnerships and trusts (which names included surnames of the associated individuals) set up in surname order, which would allow the clients to be sorted, filtered and exported to various lists or worksheets in that order and make it easy to compare/pick up other fields that should be the same for the group/family members (like addresses, emails for tax notices etc). In Xero, however, the names are sorted by the Name* (for entities) or Display Name* (for individuals) - the fields which we only want to be used as display names on the…

    3 votes

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  19. Help business owners and team leaders easily identify where staff have submitted time for a week that is less than their capacity. That could be something on the dashboard or a report. XPM currently allows a staff member timesheet to be submitted without any warning that it is below the capacity amount. I shouldn't need to manually review and compare to the different capacity hours for full time and part time staff.

    3 votes

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  20. I learned the hard way after bulk importing 1,700 jobs on the wrong template that you could not delete those imported jobs in bulk. I spent 4 hours individually opening each job from a report and deleting.

    It would be great to use job manager to be able to select jobs (assuming they haven't got any time, costs or invoices associated with them) and delete.

    11 votes

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