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  1. As we have in XPM for unsigned documents, can we please have automated reminders for unsigned document packs?

    26 votes

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    7 comments  ·  Xero HQ  ·  Admin →
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    Hi everyone, you can now send multiple reminders at once - you can find out more about it 👉 here. This'll reduce the time spent sending reminders for document packs.

    We aren’t ruling out automated reminders in future though, so give it a go and let us know your thoughts!

  2. Calculated Opening Balance on partner accounts (bold line), plus OB for conversion year showing on a separate line. It would be practical to merge this two, but the calculated OB line can't be merged into a group. Instead opening balances prior conversion year must be entered in an unbalanced journal - looked up manual - ok, but just unusual and I have spent too much time on contacting Xero Support and finding this solution.
    Merging the two OB lines would be a much quicker way.

    1 vote

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     ·  0 comments  ·  Xero HQ  ·  Admin →
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  3. When uploading a set of annual accounts to Xero Sign, the only option available is to add a signature field.

    For company and trust annual accounts, we typically also include a minute and sometimes other resolutions (created from a Xero report pack). It would be great to able to insert a date field in the minute, like you can with other e-signing platforms.

    The current workaround is to use another e-signing service to send the annual accounts, and use Xero Sign for the tax returns - which adds confusion for our clients and we're often having to chase them up…

    10 votes

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     ·  2 comments  ·  Xero HQ  ·  Admin →
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  4. Automatically assign practice staff to new clients.

    1 vote

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    0 comments  ·  Xero HQ  ·  Admin →
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  5. We use client codes for all our clients. There is an option to input this into the client record, but it would be good to be able to see that on the screen and sort by it, rather than just alphabetical list of clients.

    15 votes

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     ·  5 comments  ·  Xero HQ  ·  Admin →
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  6. We are currently reviewing our staff access, and have realised that it is currently a labourious process when a staff member only temporarily needs access to a ledger e.g. technical help, auditor access, to cover sick/holiday leave.

    It would be great to be able to set a time limit for access when staff or users when they are added e.g. 1 day, 1 week, 2 weeks, or on a given date. This would save practice managers having to keep note of when users needed to be removed and having to do that all manually.

    3 votes

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     ·  0 comments  ·  Xero HQ  ·  Admin →
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  7. A % state by state breakdown of turnover is required for professional indemnity insurance policies for accountants. It would be great if Xero allowed us to do a report by state picking up the postcodes off the invoices.

    2 votes

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    0 comments  ·  Xero HQ  ·  Admin →
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  8. Link Xero Ask to XPM Job Numbers. We want to use Xero Ask, but we need it link the questions to specific jobs as well as specific clients.

    4 votes

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     ·  0 comments  ·  Xero HQ  ·  Admin →
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  9. It would be good to have more flexible saluations in Ask covering emails, particularly when asking for information for personal tax.Being able to use the given name for someone, for example, (as per most emails that peope send) would be a good start.

    4 votes

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     ·  2 comments  ·  Xero HQ  ·  Admin →
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  10. It'd be great if we could have a "Mark as Complete" option for Document Packs. We've got a bunch of Doc Packs that will forever sit in 'sent' because of various reasons and it would be great to clean them up.
    Examples of these situations - when a doc pack is sent to multiple people, and maybe one of them dropped into the office to sign the financials in person - we've now got a partly signed document in a Doc Pack, and a physical signature as well. In this situation, it'd be great to be able to mark the…

    4 votes

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     ·  1 comment  ·  Xero HQ  ·  Admin →
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  11. Would it be possible to combine the features of Custom reports (in particular the ability to set them as default reports and favourite them for access from the Reports drop-down) with Adviser reports (the ability to format using report codes and practice-wide sharing across any number of client organisations)?

    Right now, a practice has to decide between:

    Customising reports on a per-client basis - an incredibly time-consuming task to set up

    or

    Drafting an Adviser report every time - which can't be set as a default report on the Reports home screen or favourited for easy access and therefore takes…

    19 votes

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     ·  3 comments  ·  Xero HQ  ·  Admin →
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  12. A way to have the notifications for signed packs be sent to a specific email address.
    For example:
    x creates and sends the pack but y is notified when it is signed.

    17 votes

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    5 comments  ·  Xero HQ  ·  Admin →
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  13. When adding signature placeholders in financial statements etc, put the placeholder where cursor is and not at the top of the page.

    26 votes

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    1 comment  ·  Xero HQ  ·  Admin →
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  14. Would be great to adjust the size of the Signature Box, as some documents have no room for a large text box

    4 votes

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     ·  1 comment  ·  Xero HQ  ·  Admin →
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  15. Would be great to have an option for clients to bulk sign a document pack e.g. similar to Docusign where multiple pdf's are treated as one document.

    At the moment, if there was a document pack with 15 BAS's, the client would have to click into the individual document, click the signature boxes and click to confirm signature. They then have to click into the next document and repeat the same process another 14 times.

    Would be good to have a feature/option we can select when sending out the document, so the client can sign the documents in bulk.

    4 votes

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     ·  0 comments  ·  Xero HQ  ·  Admin →
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  16. add overpayments to the filter feature so that these can excluded - this is especially helpful when transactions are posted to overpayments whilst awaiting o/bs from last year, so we don't want it to affect amounts due for bills/invoices being posted for the current FY

    1 vote

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    0 comments  ·  Xero HQ  ·  Admin →
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  17. I use 'client groups' extensively in HQ. I need to see which clients are not in a group at all, and which ones are in more than one group, but this is not possible. Please allow us to report on which groups each client is in.

    23 votes

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    9 comments  ·  Xero HQ  ·  Admin →
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    Hi community, just jumping in here to share that we have recently made an improvement to the groups feature in Xero HQ 🎉
    Within a Client record, you can now see what groups they belong to, and add or remove them - check out this article for more information. Please note, this is not available as a report, but is available on a client by client basis.

    While the team have been really busy working on the single client record, they also hope to introduce a Groups list and group details (similar to what is currently available in XPM) to increase the ability to manage Groups within HQ. We’ll be sure to return & update you here when that’s available.

  18. Please can we send Documents without anyone having to sign anything.

    3 votes

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    0 comments  ·  Xero HQ  ·  Admin →
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  19. So annoying that my published reports remove decimals points every time. PLEASE MAKE THIS CHANGE. Published reports should be saved as is!!! Do not modify my published report XERO! We produce hundreds of these reports every month and have to keep adding the decimal back. This is driving our firm insane!!!

    26 votes

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    6 comments  ·  Xero HQ  ·  Admin →
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  20. Ability to post to individual projects from journals.

    6 votes

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    2 comments  ·  Xero HQ  ·  Admin →
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