invoice fields
I'm writing to express my strong dissatisfaction with the change to the invoice email functionality. Previously, when clicking "Approve and email", Xero populated the email preview with the actual customer name, invoice number etc.
This was useful because it allowed me to review the complete email, and make any necessary amendments before sending.
The recent change leaves literal placeholders such as [Contact Name], [Invoice Number] in the window until after the email is sent, leaving us with no ability to see what we are sending.
I now have to type over top of your email myself, to make sure I know what the client is receiving, adding time to every invoice. Please change this preview back to being an actual preview, or at least introduce an option allowing users to choose the previous real preview.
The ability to review the email before sending is a fundamental part of professionalism in business communications.
Thank you.
Graham Kell
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