Invoices & quotes

563 results found

1. Modernize Advanced Templates: Full Support for Modern Word (.docx), Embedded Fonts & High-Res Branding

   The Vision: Every business deserves to send invoices and quotes that look as professional as the services they provide. Currently, Xero’s "Advanced Template" engine is built on 20-year-old legacy standards that "obliterate" modern branding, fonts, and high-resolution graphics.

   We are asking Xero to modernize the template parser to support the industry-standard OpenXML (.docx) used by modern versions of Microsoft Word (Office 2016/365).

   Why this matters to your business:

   Brand Fidelity: Stop your high-res logos from turning into blurry, low-res bitmaps.

   Modern Typography: Use modern fonts (like Google Fonts/Montserrat) through proper font-embedding support.

   Layout Stability: Fix the "broken" tables and distorted alignments that happen during the upload process.

   Security: Eliminate the need for high-risk workarounds like using legacy Word 97-2003 (.doc) formats, which are often flagged as security violations in modern IT environments.

   Technical Details (For Xero Engineering)

   Parser Version Mismatch: The current engine uses OOXML AppVersion 12.0000 (Office 2007). Industry standard is AppVersion 16.0000.

   Typography: The server-side renderer strips embedded fonts and reverts to the 1996 "Core Web" set (Arial/Times New Roman), ignoring modern XML-based font-embedding.

   Vector Fidelity: SVG assets are flattened into low-fidelity PNGs, destroying brand clarity on high-DPI displays.

   Security Risk: The platform currently suggests downgrading to binary .doc formats—a 41-year-old format that is a known vector for macro-vulnerabilities.

   The Ask: Update the Advanced Template parser to the OOXML v16 standard on the 2026-2027 roadmap to ensure professional, secure, and high-fidelity document generation for all Xero users.

   Reference Case: CX0018026778

   The Vision: Every business deserves to send invoices and quotes that look as professional as the services they provide. Currently, Xero’s "Advanced Template" engine is built on 20-year-old legacy standards that "obliterate" modern branding, fonts, and high-resolution graphics.

   We are asking Xero to modernize the template parser to support the industry-standard OpenXML (.docx) used by modern versions of Microsoft Word (Office 2016/365).

   Why this matters to your business:

   Brand Fidelity: Stop your high-res logos from turning into blurry, low-res bitmaps.

   Modern Typography: Use modern fonts (like Google Fonts/Montserrat) through proper font-embedding support.

   Layout Stability: Fix the "broken" tables and distorted… more

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   10 comments  ·  Invoicing  ·  delete…  ·  Admin →
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   submitted  ·  System responded

   Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

   Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

   If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

2. New Invoicing - Addition of Account Number Field

   New Invoicing - Introduce the Account Number Field to the new Invoice template.

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   0 comments  ·  Invoicing  ·  Edit…  ·  delete…  ·  Admin →
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   submitted  ·  System responded

   Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

   Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

   If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

3. GST

   This is based on an actual example.

   I had an invoice for around $15000 which consisted of around 10 line items. It appears Xero calculates GST per line item which is rounded (which is fine) and then for the total at the bottom appears to add up the rounded line items. What this meant in my case was that the GST total was 1 cent out where on my invoice it showed $2037.59 and on the purchase order I had it was $2037.58. The latter was the correct amount. What this meant was that this was enough for a big corporate (Downer) to not pay the invoice. It ended up being a big chase around to finally get paid a month later. Because GST is not editable I had to nil value all the line items and put in a new line item with the aggregates.

   This is totally unnecessary. The total GST should be showing correct. A work around would be that Xero displays each GST line item to 2 decimals, but for adding purposes it uses a non rounded number.

   This is based on an actual example.

   I had an invoice for around $15000 which consisted of around 10 line items. It appears Xero calculates GST per line item which is rounded (which is fine) and then for the total at the bottom appears to add up the rounded line items. What this meant in my case was that the GST total was 1 cent out where on my invoice it showed $2037.59 and on the purchase order I had it was $2037.58. The latter was the correct amount. What this meant was that this was enough for a big… more

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   0 comments  ·  Invoicing  ·  Edit…  ·  delete…  ·  Admin →
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   submitted  ·  System responded

   Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

   Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

   If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂