Contacts & files

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1. SPLIT SCREEN in INBOX

   I HATE the new split screen when reviewing documents in the FILE INBOX. Please reinstate the overlay. To review the document requires multiple enlarging and panning of the document, this is a very cumbersome process. Please add an option so that the user can choose between 'overlay' or 'split screen'

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   1 comment  ·  Files  ·  delete…  ·  Admin →
   Feedback  ·  AdminDavina Roper (Admin, Xero) responded

   Hi there Philippa, thank you for sharing your thoughts about the split screen file preview in Xero. We’ve moved the status of your idea to Feedback. ✨

   We introduced the split screen based on strong demand from many users who found it improved their workflow. However, we understand it doesn’t suit everyone’s preferences, and your feedback is important to us. We’ll continue to monitor input like yours as we consider future improvements.

   Thanks again for helping us shape Xero.

2. Not all functions of new inbox Accessible - infinite tabs to download file

   The new inbox removed the 'download' option from the kebab on each line of the list of files. The only way now to download a file without using a mouse is to tab to the right spot to open the new preview pane, then either tab all the way to the bottom of the list plus 5 more tabs to get to the download button OR reverse tab similarly large numbers of times to get to the download button via all the menu bar items, then press enter (space doesn't activate this button). This is not Accessible.

   (One previous post I've made about Accessibility in the file inbox may be found here: https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/47585957-accessibility-allow-files-in-the-inbox-to-be-ren It should be noted that the issue which I requested a fix for there - the kebab button menu items not activating for either enter or space - is an issue again)

   Could the QA testing team please add 'keyboard only Accessibility as per WCAG success criterion 2.1' to their required functionality testing? I have far too much work to do to have to keep emailing the Accessibility team about getting the bare minimum promised by your Digital Accessibility Statement.

   The new inbox removed the 'download' option from the kebab on each line of the list of files. The only way now to download a file without using a mouse is to tab to the right spot to open the new preview pane, then either tab all the way to the bottom of the list plus 5 more tabs to get to the download button OR reverse tab similarly large numbers of times to get to the download button via all the menu bar items, then press enter (space doesn't activate this button). This is not Accessible.

   (One previous post… more

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   1 comment  ·  Files  ·  delete…  ·  Admin →
   Feedback  ·  AdminKelly Munro (Community Manager, Xero) responded

   Appreciate you connecting with our team to raise accessibility concerns, Freya.

   For Xero to best record and address any accessibility feedback it's best that this is all shared through with the team directly - accessibility@xero.com. Our dedicated team can then investigate and look into options, and work with the necessary product teams to implement any fixes needed. 🙏