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427 results found

  1. Can we select multiple receipts at the same time to add the same tag or the same status such as Mark as paid?

    12 votes

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    1 comment  ·  Hubdoc  ·  Admin →
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     ·  Dana A responded

    Hello Trang, you can tag multiple documents at once by holding ctrl/cmd on your keyboard. Note that you'll need to create the tag first before you can do this - Read more on our article for more information. 

    Because Hubdoc can't bulk update the documents to be "Mark as paid" right now, I've changed the title of your idea, so we can see the interest from the community here :)

  2. When adding invoices through HubDoc when there is a new contact that needs to be added, it would be great if the option to create a new contact (supplier or customer) was available in HubDoc, rather than having to start typing in the contact filed & then having to wait for HubDoc/Xero to catch up.

    10 votes

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     ·  1 comment  ·  Hubdoc  ·  Admin →
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  3. It would be good to be able pick from a pre-defined list of countries. This would enable clean data entry. Also we are syncing data with Hubspot and it is causing issues with matching to pre-defined lists with the CRM

    2 votes

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     ·  0 comments  ·  Contact  ·  Admin →
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  4. Under the Doc window on the left, default setting should be REVIEW after you logon, as most Uses are not interested in items that have already been processed.

    14 votes

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     ·  2 comments  ·  Hubdoc  ·  Admin →
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  5. Contacts. I would like to say the upgraded version of contacts is clunky, and would prefer the older system over this 'new upgraded' system. Having to 'save and exit' before adding all other contact details is adding more steps to an otherwise simple process. Thanks

    4 votes

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    0 comments  ·  Contact  ·  Admin →
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    Hi Vashte, appreciate change can take a little getting used to.

    However, we can help you out here! While the Save and exit is always available when adding or editing a contact you can simply click through each section. 

    The detail you enter between section will hold until you leave the page - So, you can enter in all your details before selecting Save and exit. 

  6. From within your contact details or Quote or Invoice - why not have the functionality to communicate to a client via WhatsApp or send the Quote or Invoice via WhatsApp. If you are in the construction industry, acknowledging that not everyone is in construction, the craftsmen you work with only gets to Mail and acceptance of quotes in the evenings. WhatsApp's they respond to easily and quickly ....

    6 votes

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     ·  1 comment  ·  Contact  ·  Admin →
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  7. Hubdoc allows you to download all documents in a folder, and Hubdoc also allows you to download to CSV some document metadata. It would be very useful if Hubdoc had the ability to download documents by folder or by Tag, and further, if Hubdoc had the ability to download the Tags associated with a document when downloading the metadata.

    8 votes

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     ·  3 comments  ·  Hubdoc  ·  Admin →
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  8. In the HubDoc there is a default setting with a checkbox always marked (active) for "save configuration".

    A lot of mistakes are made because old text is saved and reused when it shouldn't.

    It's better if there is no text instead of wrong text.

    Therefore the default should be unchecked (off) for this "save configuration" checkbox because it causes a lot of problems when the wrong text is saved to XERO.

    See the HubDoc screenshot attached for the "save configuration" checkbox I'm referring to.

    6 votes

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  9. It would be useful if a notification was sent when any document was uploaded. Currently, there are supplier level notifications but when there is something that has been uploaded (jpg, memo, etc) and the system is unable to identify it to a supplier it dumps it to the failed tab which at present does not create any notification.

    11 votes

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  10. I want to see in Hubdoc which receipts have been reconciled in Xero.
    Currently there is no way to know which receipts are reconciled with charges from credit card and which are not, except that I re-publish and get an error of not being able to re-publish because the transactions have been reconciled. For credit card reconciliation, NOT all purchases from vendor will be charged immediately

    9 votes

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    0 comments  ·  Hubdoc  ·  Admin →
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    Hi team, thanks for raising your ide with us here. While we appreciate the rationale for wanting the ability to view when a document has been reconciled within Xero, in Hubdoc we want to be open that this isn't something that we have plans for developing into the Hubdoc product any time in the foreseeable future.

  11. It would be handy to be able to customize the view screen on the contacts screen within Xero. Ie add additional columns - a payment column? It would be a lot easier to have a visual of payments received rather than having to click on the invoice or run a statement against the client to see when payment was last received / paid. It would also be handy to have an item column that includes payments. As well as an option to reconfigure the column order, Ie. Date in first column.

    3 votes

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     ·  0 comments  ·  Contact  ·  Admin →
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  12. Extract tax amount from the invoice. This is required for compliance with VAT amount recorded in accounts must match what is on the invoice

    Extracted Amount requires a manual entry of VAT amount. This is misleading as "extracted" suggests the amount has been extracted from the invoice.

    20% on expenses option calculates from the NET AMOUNT or backwards from the GROSS AMOUNT, this is incorrect as the may not match VAT amount on invoice specifically where there are non or zero vat amounts

    10 votes

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     ·  2 comments  ·  Hubdoc  ·  Admin →
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  13. Add a status for the Contact. Active/Administration/On Hold/Prospect - ability to exclude contacts from Aged debtors/creditor reports using this would be useful.

    5 votes

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  14. Ability to push files that’s uploaded in Xero Files to cloud storage (e.g. Google Drive, Dropbox, and Sharepoint).

    Purpose: Users can easily store/keep their files that they’ve uploaded in Xero into their own cloud storage. Especially when they have many documents that exceed the limit of Xero Files.

    12 votes

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    3 comments  ·  Files  ·  Admin →
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    Hi team, though we appreciate the use you'd find in being able to connect or send Xero Files to your cloud storage we want to be open that this isn't in our short terms plans.

    We're keen to keep getting an understanding of interest in the capability, and will share if there are any updates or progress of this, here.

  15. At the moment there is a glaring issue with Xero files and HubDoc files, that the subscriber/owner of each can be different, even though the HubDoc file is integrated with the Xero file and is "paid for" by virtue of the Xero subscription.

    This means it's possible for someone to lose access to their HubDoc account, even if they are the subscriber of their Xero file. Nightmare.

    5 votes

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     ·  2 comments  ·  Hubdoc  ·  Admin →
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  16. I can email my receipts to Xero, when will Xero be integrating the same sort, file, and account application features that Hubdoc has so that I don't have to use Hubdoc at all?

    6 votes

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    4 comments  ·  Hubdoc  ·  Admin →
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     ·  Dana A responded

    Hi Amanda and Sandy, I want to let you know that you can upload your document or invoice directly into Xero Files without using Hubdoc, and you can assign it from there - See more on our article

    If you’re looking into publishing the document from Hubdoc to Xero files, you can do it too. And you can read more here

    In saying that, let us know if you’re actually after something else.  

  17. Allow upload of Excel (.xls .xlsx) document.
    Many suppliers supply their invoice in an excel format, Before they can be uploaded into Hubdoc they need to be converted to PDf.

    8 votes

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  18. Could there please be a facility to post journals between contacts (either supplier or customer) for example between BT Telecom and EDF energy
    Currently there is only the facility to post journals between nominal ledger codes.
    Many thanks

    2 votes

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    0 comments  ·  Contact  ·  Admin →
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    Hi Julie, could you explain a little more the scenarios in which you'd be looking to make use of a this sort of functionality?

    At present - if the transactions has originally be assigned to the wrong contact this can be edited. 

    Understanding more of the use case may help us find another solution for you here, although I don't want to be open that we don't have plans for enabling transfers between contacts. 

  19. The ISO 3166 country name for "United Kingdom" is "United Kingdom of Great Britain and Northern Ireland (the)", which is 58 characters. We are currently unable to use this name for our contacts as Xero throws an error (both in the UI and API).

    Please consider increasing the country name maximum length to at least 60 characters.

    2 votes

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     ·  0 comments  ·  Contact  ·  Admin →
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  20. Currently, the number of files that can be uploaded is limited to 50. It would be useful to be able to upload more than 50 files. For example, to a loan account we might need to attach the original loan documents, associated invoices, monthly statements and letters relating to interest rate increases. For a 5 year loan, more than 50 documents would be required for monthly statements alone.

    3 votes

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     ·  0 comments  ·  Files  ·  Admin →
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