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  1. New invoicing - Remove split screen when sending

    4 votes

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    3 comments  ·  For small businesses » Accounting features  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Sorry to hear you don't like this feature, Richard. We've heard from others that this helps them get a better picture of what their invoices will look like when sending to a customer and enables them to make changes on the fly without having to preview or send a copy to themselves first.

    Appreciate it might not be everyone's cup of tea and while we don't have any plans for removing this atm, we'll get a sense of the interest through the idea here.

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    Carol Dufour commented  · 

    Is the attachment going with the invoice? This is really important to me to know this - now it is not visible because half the screen is taken up with the invoice that I just looked at and approved.
    I now have to scroll done EVERY time to check if the attachment is going to accompany the invoice
    Thanks again Xero for adding even more time to do a task that worked fine before you 'improved' it!!

    Carol Dufour supported this idea  · 
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    Carol Dufour commented  · 

    When I send an invoice in the new invoicing I'd like to be able to turn off the additional steps you've added when sending.
    I don't need to see a pop up of my template letter and the invoice again, after I've just checked it and want to send it.
    These seem unnecessary steps for me, so I'd like to be able to turn the feature off.
    I thought we were getting extra customisation and choice - all that seems to happen is that you foist unwanted changes on us. Make it optional - it shouldn't be rocket science!

  2. Bank Rules - Ability to import and export

    499 votes

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    97 comments  ·  For small businesses » Accounting features  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, sometime on since my last post we wanted to provide an update for your all here and appreciate the continued attention this idea is receiving.

    We want to be upfront that at this time focuses for the team are in other areas of bank reconciliation and we don't have any current plans for developing the ability to import and export bank rules from an organisation.

    We understand and know this is important to everyone that has voted for the idea and will continue to review and pay close attention to the feedback and votes here. When there is more opportunity for the team to refocus efforts here we will keep you informed of any progress.

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    Carol Dufour commented  · 

    I asked for this Tue, 21 Nov 2017!
    Xero have kindly deleted all dates so you can't see how long they have been procrastinating!
    Now, 7 years later, they kindly update us that they're still not going to do anything

    Good ol' Xero
    Nowadays a waste of space!

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    Carol Dufour commented  · 

    I save the emails when there is an update on a post I am interested in
    We have been asking for this since before 2017........!

    Shameful Xero! - you really don't listen to us anymore!

    Bank Rules - Ability to import

    Very keen to see this implemented and released. Any ETA on this being on the roadmap? Last official update 2017? Now currently June 2020.

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    Carol Dufour commented  · 

    I do not want AI to suggest a code to me! I deliberately turn off the 'suggest previous entries' as I want to know that if a code comes up then it is because I have made a judgement to set it to do so.
    I think AI should stand for 'artificial ignorance'!

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    Carol Dufour commented  · 

    whoopsie do! You've given us a search facility that we could already get to using control 'f'. So no movement on this then !!

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    Carol Dufour commented  · 

    Client just changed legal entity.
    Had I been able to download the bank rules from the old company and upload them to the new it would have saved me hours of work.
    When are you going to prioritise this Xero?
    Enough with Apps and 'pretty things' let us have some decent functionality please

    Carol Dufour supported this idea  · 

  3. Account transaction report - Remove 'overall total of all accounts' when run for a single account

    12 votes

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    5 comments  ·  For small businesses » Accounting features  ·  Admin →
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    under review  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we appreciate the rationale for wanting to remove this total when running the Account Transactions report for a single account. Our team are looking into this work now and I'll swing back to share as work begins 😊

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    Carol Dufour commented  · 

    It is horribly confusing and extremely annoying!

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    Carol Dufour commented  · 

    It gets me that Xero make a stupid change to add in totals of totals that nobody wants and certainly didn't ask for and then we have to justify why we don't want them before they'll look at changing back to what did work.
    What on earth is the point of totals of totals of debits and credits on balance sheet accounts when you're always looking for carried forward figures!!
    Just plain nonsense and so timeconsuming to get back to where we were before they needlessly changed things!!!

    Carol Dufour shared this idea  · 

  4. New Account Transaction report - Show closing balance on first page

    1 vote

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    submitted  ·  2 comments  ·  For small businesses » Accounting features  ·  Admin →
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    Carol Dufour commented  · 

    Restore the option to display smaller number of transactions
    The old report allowed 10, 25, 50, 100 but the new report starts at 100.
    You have removed the display of the closing balance on the first page so we are left with having to scroll through 100 lines to get to the bottom of the page so that we can then scroll through to the end of the report to see the closing balance.

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    Carol Dufour commented  · 

    Please restore the option to display lower quantities of transactions. The old report allowed for 10, 25, 50, 100 transactions. The new report starts at 100.he balance.
    The report is used to check control account balances at the month end and now you have removed the display of the closing balance on the first page we have no option but to scroll through 100 lines to get to the end of the page to then be able to scroll through to the closing balance which now only appears on the last page
    Please bring back the functionality of the old report before you stop access to it

    Carol Dufour shared this idea  · 

  5. Customer statements - Export to Excel

    189 votes

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    submitted  ·  44 comments  ·  For small businesses » Accounting features  ·  Admin →
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    Carol Dufour commented  · 

    got all excited for a moment there that Xero were actually going to get round to doing something about this basic (vital) function
    but no! They have merely combined the request with another one so they only have to ignore one rather than two!!
    I raised it over 5 years ago - shame on you Xero!

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    Carol Dufour commented  · 

    still asking - 5+ years on

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    Carol Dufour commented  · 

    Facility to export customer statements to excel.
    The only option at the moment is pdf or email.
    We have been requesting this facility for years
    Would be great to have the same facility for supplier statements too

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    Carol Dufour commented  · 

    Kelly Munro
    Exporting statements to excel is an important function in an accounts department.
    When performing a reconciliation from a supplier's statement (as an excel sales ledger statement would be to the customer) the easiest way to do it is to compare in excel to identify missing or incorrectly entered items.
    If you only have pdf versions then you have to print the statement and manually tick and check which in this day and age is archaic!
    Nearly every other report in Xero can be exported to excel yet the main one cannot which is ludicrous!
    You are leaving us in the dark ages so Xero can concentrate on bells and whistles and apps for mobile devices when you'd probably find that 99% of advisors and serious bookkeepers use a PC!

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    Carol Dufour commented  · 

    To my knowledge this was requested over 3 years ago as I have kept the updates - good job I did too as Xero removed all the dates so.
    They obviously don't consider it important whereas anybody trying to run an accounts department or do credit control would consider it fundamental

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    Carol Dufour commented  · 

    We have been asking for this function for at least 5 years

    Carol Dufour shared this idea  · 

  6. Bank Reconciliation - Repeating spend & receive money transactions

    152 votes

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    44 comments  ·  For small businesses » Accounting features  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, we appreciate your engagement in the idea here however we want to be open that we don't have any plans for developing repeat spend or receive money transactions atm.

    If you have the suggest previous entries option turned on in your bank account, you may find that overtime Xero suggests create transactions based on your previous reconciliations.

    Alternatively, you could look to create bank rules for these scenarios where Xero will pick up commonalities in your rules to your statement lines and help with reconciliations.

    Carol Dufour supported this idea  · 

  7. MTD VAT - Ability to review without connecting to HMRC

    15 votes

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    1 comment  ·  For small businesses » Accounting features  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Thanks for your inputs, everyone. While we appreciate the interest around being able to view MTD VAT without needing to connect to the HMRC, this is not something that our team are looking to change at present. Xero currently requires a connection to HMRC to draw the period of the MTD VAT.


    We'll keep a close eye on the appetite for this here, but for now we wanted to highlight options.


    Currently, a client could export the MTD return and send it through to their advisor for review.
    Alternatively, advisors can use the Non MTD VAT return to help them with the review process - This can be run and exported regardless of MTD credentials. 

    • The return should be a mirror image of the MTD VAT return (unless adjustments / imports have been made to the MTD version) that'll also include any late claims for the period.
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    Carol Dufour commented  · 

    The VAT return is always reviewed prior to submission and the data is being extracted from Xero rather than HMRC - to not have access to running the VAT return is nonsense when you are not ready to submit anyway.
    Yes you can run a report by period but this does not pick up any late entries from previous quarters that have not been included on a VAT return.
    Surely a tick box to say 'connect' to HMRC would work. As I understand it Xero is only pulling the VAT periods from HMRC when the connection is made and these are already set up in Xero anyway.

    Carol Dufour supported this idea  ·