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  1. 53 votes

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    Hi team, we're developing more ways to pay with Stripe!

    Soon you'll have the option to offer Afterpay as a payment method to your customers which we know is important to all of you who've voted on this idea.

    I'll round back to confirm when it's live and more detail of how to do this. 🙂

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    Cass Moore commented  · 

    Please enable ASAP - we use Stripe and have customers that would love to spread payments with afterpay and most have not heard of Klarna

    Cass Moore supported this idea  · 
  2. 728 votes

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    Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.

    Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.

    We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!

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    Cass Moore commented  · 

    Hi Zvi

    You can do a minor adjustment when reconciling - its at the bottom of the page
    #3 "The sum of your selected transactions must match the money spent. Make adjustments, as needed." - select "minor adjustment"

    Cass Moore supported this idea  · 
  3. 428 votes

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    Hi everybody, coming across from the previous forums we know this idea has a lot of interest.

    There is a way of using Xero's reports to accomplish what you're asking here and save the format so you can easily access and send this report to your customers outside of Xero.

    Running the Aged Receivables detail report you can choose how many ageing periods you'd like to show and set the period to '30 days'. Simply Filter the report by Contact and Update to run.

    • Once you've got it set up, save as Custom so you can easily access this format anytime
    • If you deal with groups of contacts this also means you could Filter for multiple contacts to combine the view into one report rather than multiple customer statements 🙂
    • Export the report to PDF, where you can send to customers from your email system outside of Xero

    We appreciate…

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    Cass Moore commented  · 

    Oh, I thought this was a request to add 30,60,90 days to the statements that are emailed to each customer.... not to the report about customers as the reply from xero seems to refer to - we already do that.

    But it would be great to email a customer a statement that shows the portion owing for that month, and each previous month, ie: 30,60,90 days - as in Sandra Tuckers attachment

    Cass Moore supported this idea  · 
  4. 42 votes

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    Hi community, thanks for your continued input to the idea here. While this isn't something we have planned in the near term, we wanted to share a possible

    alternative where you could send the prepayment transaction to your customer.

    Unallocated customer prepayments can be found on the Awaiting Payment tab on your sales screen. You could add a separate invoice template to use with receipts for prepayments and consider making the following changes.

    • Change the 'Approved Invoice title' field to Receipt.
    • Deselect the Show unit price and quantity columns.
    • Deselect the tax column.
    • Deselect the Show payment advice cut-away

    We'll continue to stay tuned to the idea here, and let you know if there's change.

    Cass Moore supported this idea  · 
  5. 515 votes

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    Hi everyone, we totally get how automating the sending of receipts when a transaction is reconciled would free up time and the manual task involved in this activity.

    Though not in the pipeline at present, this is a feature our product team would like to explore more in the future.

    We’ll be sure to update you all again when we are able to look into this deeper. Thanks

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    Cass Moore commented  · 

    I would love a "SEND RECEIPT" TICK BOX in the RECONCILIATION BOX on the reconcile page... ie:

    Match - Create - Transfer - Discuss - "SEND RECEIPT" TICK BOX

    Will save hours!

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    Cass Moore commented  · 

    I would love a "SEND RECEIPT" TICK BOX in the RECONCILIATION box on the reconcile page... ie:

    Match - Create - Transfer - Discuss - "SEND RECEIPT" TICK BOX

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    Cass Moore commented  · 

    Would love a "CREATE RECEIPT" TICK BOX in the RECONCILIATION box on the reconcile page:

    Match - Create - Transfer - Discuss - "CREATE RECEIPT" TICKBOX

    It could also be a "SEND REMITTANCE" tickbox in the case of payments

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    Cass Moore commented  · 

    Option to turn on - Auto send receipts when reconciled
    Option to turn on - Auto send remittance when payments reconciled

    As soon as possible please - will save hrs per week!
    This is a necessary everday process.

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    Cass Moore commented  · 

    It will save at least 5 hrs a week

    Cass Moore supported this idea  · 
  6. 521 votes

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    Hi team, we're pleased to share that we've released some more features, enabling more users to pay suppliers without logging into your bank!

    For our UK customers we've made paying overseas suppliers easier with international bill payments.

    Using open banking, you can now securely send money to 180+ countries including Europe (EUR), America (USD) and Australia (AUD). So you don't have to juggle multiple platforms or hidden fees. Whether you're paying a single bill or multiple bills at once, authorise payments prepared by your team and easily track which suppliers have been paid.

    We've also launched bill payments in Xero for customers in the US, powered by BILL.

    You can make simple, secure payments directly from Xero. You'll be able to authorize payments prepared by your team, and easily track which vendors have been paid. Plus, gain access to millions of vendors over the BILLTM network, and vendors…

    Cass Moore supported this idea  · 
  7. 317 votes

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    Cass Moore supported this idea  · 
  8. 34 votes

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    Cass Moore supported this idea  · 
  9. 8 votes

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    Cass Moore supported this idea  ·