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  1. 157 votes

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    Hi everyone, thank you for sharing how we could improve Xero Practice Manager for your use. We understand wanting to highlight important client information to make this more prominent and how it'd help your team stay aligned and provide the best possible service to your clients.

    Please know that your feedback has been shared with our product team. Right now, we're making improvements to centralise the experience across XPM and HQ, bringing clients under one umbrella with Xero Partner Hub.

    Atm we don't have direct plans for enabling the ability to highlight notes but we'll continue to review this as we keep developing this space.

    We appreciate your passion and your partnership in helping us build the best possible practice management solution, and will share if there are any updates.

    Sarah Pemberton supported this idea  · 
  2. 20 votes

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    Thanks for your support on this idea, community. With Xero Partner Hub slowly rolling out to practices over the coming months our product teams are working on many enhancements that will help streamline and efficiently manage your practice.

    As part of the new homepage experience we are looking into a widget that will enable quick access to your most frequently used client files. I'll be sure to keep you updated on further news of this here.

    Sarah Pemberton supported this idea  · 
  3. 69 votes

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    Sarah Pemberton supported this idea  · 
  4. 12 votes

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    Sarah Pemberton supported this idea  · 
  5. 163 votes

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    Thanks for the feedback here, everyone. We get how being able to use custom Excel templates for Workpapers could save you time and power up your use of Xero Workpapers.

    Currently, you can export Workpapers data to Excel and then copy info into your preferred template. Allowing you to continue using your custom templates for now.

    The good news is we're delivering a new Workpapers solution, and our team are exploring how to enable this functionality within this.

    We'll post an update as soon as we have any news to share.

    Sarah Pemberton supported this idea  · 
  6. 83 votes

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    Sarah Pemberton supported this idea  · 
  7. 25 votes

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     ·  2 comments  ·  Practice tools  ·  Admin →
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    Sarah Pemberton supported this idea  · 
  8. 28 votes

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    Thanks so much for everyone's support in this idea. I'm excited to share we have good news! The team's been working hard on a brand new Workpapers solution where you'll be able to highlight accounts that need attention. 😊

    New Workpapers offers a seamless compliance workflow, making it easy to identify discrepancies with a rich working trial balance and in-built collaboration.

    Starting to rollout in Australia, and we'll be following with release to other regions in 2026. We'll be sure to keep you updated on the progress here as we get closer to the release dates for other regions.

    Sarah Pemberton supported this idea  · 
  9. 37 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Sarah Pemberton supported this idea  · 
  10. 10 votes

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     ·  0 comments  ·  Practice tools  ·  Admin →
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    Sarah Pemberton supported this idea  · 
  11. 36 votes

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     ·  1 comment  ·  Practice tools  ·  Admin →
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    Sarah Pemberton supported this idea  · 
  12. 6 votes

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     ·  0 comments  ·  Practice tools  ·  Admin →
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    Sarah Pemberton supported this idea  · 
  13. 16 votes

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     ·  0 comments  ·  Practice tools  ·  Admin →
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    Sarah Pemberton supported this idea  · 
  14. 108 votes

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    Sarah Pemberton supported this idea  · 
  15. 269 votes

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    Hey everyone, thanks for engaging with this idea about being able to attach PDF bank or credit card statements directly to reconciliation reports in Xero. We know this can help simplify the cross-check process.

    Right now there is the ability to upload statements into the Files inbox where you could create a dedicated folder for these type of files. However we understand the limitation in that this doesn't link them to report as you'd like here.

    Our product team are looking into possible ways to attach files within the banking space and how we might fit it into the reconciliation workflow. It’s early days, and we’ll share an update when there's more news.

    Sarah Pemberton supported this idea  · 
  16. 213 votes

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    Thanks for sharing your thoughts on this one, community. We know how important scheduling payslips is for many of you, and we appreciate the time you’ve taken to explain how it could help your workflow.

    We understand being able to set a future send date could make life easier when you’re managing different client paydays, covering for colleagues who are away or avoiding confusion from employees receiving payslips before the money is in their account.

    Right now the workaround is to set a reminder to log in and send payslips on the required day. We know that’s not ideal, and while we don’t have dates to share, we’re committed to improving the payslip experience. This idea is under active consideration and we’ll keep you updated on progress.

  17. 10 votes

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  18. 8 votes

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  19. 48 votes

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    Hey everyone, appreciate that this idea's intent is to help save user's time in calculating the VAT, but I wanted to share that it is possible to record partial VAT exemptions, for those who aren't aware. We will continue to to track interest in this idea but in the meantime you can:


    1. Calculate your own your partial exemption adjustment amounts
    2. Enter them as VAT box adjustments on your non-MTD or MTD VAT return

    Alternatively, if you use a set percentage adjustment you could do one of the following:

    • Add a custom Tax Rate for your % rate.
    • Adjust the VAT on each bill to the amount you can claim. Click the + next to the tax rate to do this. (You'll need to use the 'Amounts are' Tax Exclusive option to see it.)

    We recommend you talk to your accounting advisor or HMRC if you need more help with this.


    There's…

  20. 18 votes

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