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  1. Invoicing - Allow Item and Description-only lines, with no Qty or Unit Price

    495 votes

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    80 comments  ·  For small businesses » Business features  ·  Admin →
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    under review  ·  AdminKelly Munro (Community Manager, Xero) responded

    Thanks for all your feedback here, everyone. The way you add description only lines in new invoicing is a little different to classic and we wanted to explain in hopes it'll help with how you're using new invoicing. 
    When entering a description only line, you can enter text in the description field of the line. If you add detail to any other field the line will be treated as a 'financial' line and you will need to include Qty, Unit price, Account and Tax rate.
    When an inventory item is added this uses the item code field and the line is treated as 'financial', so it's not possible to use inventory items as description only lines in new invoicing atm.
    We appreciate this is how many of you here have been making use of inventory and our product team are closely monitoring the feedback we're getting on this. Though we don't…

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    Phil Allen commented  · 

    Agreed - we use it for additional information such as project reference, client PM etc without which payment will be delayed.

  2. Bills - Pay Bill electronically from within Xero

    505 votes

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    57 comments  ·  For small businesses » Business features  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, we pleased to share that we've released some more features, enabling more users to pay suppliers without logging into your bank!

    For our UK customers we've made paying overseas suppliers easier with international bill payments.

    Using open banking, you can now securely send money to 180+ countries including Europe (EUR), America (USD) and Australia (AUD). So you don't have to juggle multiple platforms or hidden fees. Whether you're paying a single bill or multiple bills at once, authorise payments prepared by your team and easily track which suppliers have been paid.


    We've also just launched bill payments in Xero for customers in the US, powered by BILL.

    You can make simple, secure payments directly from Xero. You'll be able to authorize payments prepared by your team, and easily track which vendors have been paid. Plus, gain access to millions of vendors over the BILLTM network, and…

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    Phil Allen commented  · 

    It makes no difference to me - I still have to go through almost as many steps, login to open banking, enter text message etc. The only thing I don't have to do is retype the amount. Can't see it's worth paying 20p for each transaction.
    Having also taken away "Send via Xero network", the overall change is a negative experience.

  3. New invoicing - Option to use Xero Network

    207 votes

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    161 comments  ·  For small businesses » Business features  ·  Admin →
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    working on it  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, we’ve been working hard to continue delivering valuable enhancements for our customers, and we know from your feedback being able to send via the Xero network from an invoice was important to how you invoice with Xero. 

    I’m pleased to share this feature is in the process of being released, currently with 50% of users we expect to have this in everyone’s hands soon. 

    Once available, when creating an invoice if you enter a Contact you’ve saved a Xero network key for you’ll see an option beneath the invoice appear ‘Send via Xero network’ (similar to when you send an eInvoice). As an addition, with the way we’ve rebuilt this feature you can now also include any attachments when sending the invoice. These'll be received on the draft bill created in your customers org! I’ll round back to confirm when this is live to everyone 🙂

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    Phil Allen commented  · 

    So you take away existing functionality without letting users know that the invoices they have been used to sending directly will no longer be sent and replace it with something that's not available in the UK? I've now got to go back through invoices received from suppliers by email to check that I haven't missed any and also to contact the clients I send to directly to check that they have received and manually entered my invoices. Way to go - this really isn't a great look for Xero. If you are deprecating existing, longstanding functionality, don't just drop it and say nothing, put it in a big red box so we have time to make changes to our process.