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  1. New Invoicing - Allow Item and Description-only lines, with no Qty or Unit Price

    410 votes

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    71 comments  ·  For small businesses » Business features  ·  Admin →
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    under review  ·  AdminKelly Munro (Community Manager, Xero) responded

    Thanks for all your feedback here, everyone. The way you add description only lines in new invoicing is a little different to classic and we wanted to explain in hopes it'll help with how you're using new invoicing. 
    When entering a description only line, you can enter text in the description field of the line. If you add detail to any other field the line will be treated as a 'financial' line and you will need to include Qty, Unit price, Account and Tax rate.
    When an inventory item is added this uses the item code field and the line is treated as 'financial', so it's not possible to use inventory items as description only lines in new invoicing atm.
    We appreciate this is how many of you here have been making use of inventory and our product team are closely monitoring the feedback we're getting on this. Though we don't…

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    Phil Allen commented  · 

    Agreed - we use it for additional information such as project reference, client PM etc without which payment will be delayed.

  2. Bills - Pay Bill electronically from within Xero

    481 votes

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    48 comments  ·  For small businesses » Business features  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, appreciate there are more regions users would like to see us adopt solutions for and we'll keep you in the know of any progress, here.

    In the UK, we have some updates with the bill payments method with Crezco. You now have more control of your cashflows with the ability to schedule bills to be paid at a future date using direct bank transfer. This'll help avoid potential bank charges for same day transactions, and missing due dates. Along with this you'll also be able to stay up to date with your payments with real-time payment status in Xero. Meaning you don't have to log into your bank to check the status of each bill payment. With an overview of all payments made using direct bank transfer, you have an accurate record of which suppliers have been paid, and when.

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    Phil Allen commented  · 

    It makes no difference to me - I still have to go through almost as many steps, login to open banking, enter text message etc. The only thing I don't have to do is retype the amount. Can't see it's worth paying 20p for each transaction.
    Having also taken away "Send via Xero network", the overall change is a negative experience.

  3. New invoicing - Option to use Xero Network

    102 votes

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    133 comments  ·  For small businesses » Business features  ·  Admin →
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    under review  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we thoroughly appreciate all the feedback we've heard from our customers on their use of the Xero network and the importance this is for helping you move efficiently when using new invoicing. Where possible we highly encourage setting up and using eInvoicing as a solution which is wider reaching than just those businesses on Xero, and has more functionality.

    In it's current state you can continue to send invoices using the Xero Network from the Awaiting payments list. That said, we've been listening closely and our product team are now considering development to incorporate sending invoices from Xero to Xero within new invoicing, as well as developing on this feature to enable attachments to be included when sending. We'll shift the idea to Under review for now and I'll share as there is more progression of this to update you on.

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    Phil Allen commented  · 

    So you take away existing functionality without letting users know that the invoices they have been used to sending directly will no longer be sent and replace it with something that's not available in the UK? I've now got to go back through invoices received from suppliers by email to check that I haven't missed any and also to contact the clients I send to directly to check that they have received and manually entered my invoices. Way to go - this really isn't a great look for Xero. If you are deprecating existing, longstanding functionality, don't just drop it and say nothing, put it in a big red box so we have time to make changes to our process.