Settings and activity
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1,431 votes
Hi everyone, we know this remains a highly important request, and we appreciate the volume of detail you’ve shared around billing, delivery and contact management workflows in this idea.
As shared in our last update - our team has been progressing the next phase of work needed to bring this more meaningfully into invoicing.
We know many of you are looking for clearer timing, and while I’m not able to confirm a release date at this stage, I do want to reassure you this remains an active area of work for our product teams.
We’ll continue to return here with further updates as we move through the next stages. Thanks again for your patience and for continuing to share the workflows that make this so important.
An error occurred while saving the comment An error occurred while saving the comment 
Lisa Gaudie
commented
Still waiting. Not holding my breath. No response from Xero (Kelly Munro Apr 9,2024) in over a year on an issue that's been ongoing for over a decade.
An error occurred while saving the comment Lisa Gaudie
commented
So disappointing. The initial request for this is well over ten years old. We had to create a work around for this more than five years ago. You'll just have to understand that most of us have no faith that multiple addresses will ever come to fruition.
An error occurred while saving the comment Lisa Gaudie
commented
Hi Muriel,
Don't hold your breath on getting an update from Kelly or anyone else at Xero on this.
The original request is OVER 10 YEARS OLD. It seems Xero is more interested in changing features that used to work to features that now require multiple clicks in multiple pop-ups to complete the work that could be done with one or two clicks in two screens previously.
Our work around is to create a separate account for each address we service for the same company. But you can't use the same account name more than once, so we add the number of the street address after the business name for each separate service address; NSW Realty 45, NSW Realty 903B, etc.
Good luck!
LisaAn error occurred while saving the comment Lisa Gaudie
commented
Hello Kelly,
This feature was requested over ten years ago. The recent "upgrades" to contacts has actually made contacts more time consuming, confusing, and difficult to use. It would be great if Xero could continue to move in the direction of making the product better without making it more difficult to use in the process.
12/09/2022Lisa Gaudie
supported this idea
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99 votesLisa Gaudie
supported this idea
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An error occurred while saving the comment Lisa Gaudie
commented
Don't force us to use the email format Xero has set up with new invoicing.. We need to be able to edit the format for items such as:
- Not having the dollar amount in HUGE numbers (This appears to be screaming "YOU OWE US MONEY".
- Not displaying the currency AUD (We only have customers in Australia. We don't want to imply that our customers don't know what currency they should pay in.) -
43 votesLisa Gaudie
supported this idea
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Kerrydean Ltd, please note that the message you're referencing is from April 2024. This request was submitted more than ten years ago, and Xero hasn't bothered to respond in over a year. They obviously don't see this as an important feature.