Settings and activity
3 results found
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1,253 votes
Hi community, we understand your needs in this feature and want to assure you were taking on board all your feedback.
As many of you accustom to this idea will know, multiple addresses requires a complex solution. It's been something we’ve been moving towards for some time and we’ve done a lot of back end work that will allow us to bring it to you in the future.
We have 12 different products within Xero that rely on contact data, as well as many of our app partners. This means that contacts need to seamlessly flow across technology, products and all connections on Xero. And that’s exactly what we’ve been working on.
One of the reasons we announced the retirement of classic invoicing is because many of the features being asked for, just can’t be brought into classic invoicing. The old technology has too many technology limitations to enable this.…
An error occurred while saving the comment An error occurred while saving the comment 
Lisa Gaudie
commented
Still waiting. Not holding my breath. No response from Xero (Kelly Munro Apr 9,2024) in over a year on an issue that's been ongoing for over a decade.
An error occurred while saving the comment Lisa Gaudie
commented
So disappointing. The initial request for this is well over ten years old. We had to create a work around for this more than five years ago. You'll just have to understand that most of us have no faith that multiple addresses will ever come to fruition.
An error occurred while saving the comment Lisa Gaudie
commented
Hi Muriel,
Don't hold your breath on getting an update from Kelly or anyone else at Xero on this.
The original request is OVER 10 YEARS OLD. It seems Xero is more interested in changing features that used to work to features that now require multiple clicks in multiple pop-ups to complete the work that could be done with one or two clicks in two screens previously.
Our work around is to create a separate account for each address we service for the same company. But you can't use the same account name more than once, so we add the number of the street address after the business name for each separate service address; NSW Realty 45, NSW Realty 903B, etc.
Good luck!
LisaAn error occurred while saving the comment Lisa Gaudie
commented
Hello Kelly,
This feature was requested over ten years ago. The recent "upgrades" to contacts has actually made contacts more time consuming, confusing, and difficult to use. It would be great if Xero could continue to move in the direction of making the product better without making it more difficult to use in the process.
12/09/2022Lisa Gaudie
supported this idea
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16 votesLisa Gaudie
supported this idea
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An error occurred while saving the comment Lisa Gaudie
commented
Don't force us to use the email format Xero has set up with new invoicing.. We need to be able to edit the format for items such as:
- Not having the dollar amount in HUGE numbers (This appears to be screaming "YOU OWE US MONEY".
- Not displaying the currency AUD (We only have customers in Australia. We don't want to imply that our customers don't know what currency they should pay in.) -
35 votesLisa Gaudie
supported this idea
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Kerrydean Ltd, please note that the message you're referencing is from April 2024. This request was submitted more than ten years ago, and Xero hasn't bothered to respond in over a year. They obviously don't see this as an important feature.