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  1. 966 votes

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    Hi community, we understand your needs in this feature and want to assure you were taking on board all your feedback. 

    As many of you accustom to this idea will know, multiple addresses requires a complex solution. It's been something we’ve been moving towards for some time and we’ve done a lot of back end work that will allow us to bring it to you in the future. 

    We have 12 different products within Xero that rely on contact data, as well as many of our app partners. This means that contacts need to seamlessly flow across technology, products and all connections on Xero. And that’s exactly what we’ve been working on. 

    One of the reasons we announced the retirement of classic invoicing is because many of the features being asked for, just can’t be brought into classic invoicing. The old technology has too many technology limitations to enable this.…

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    Lisa Gaudie commented  · 

    So disappointing. The initial request for this is well over ten years old. We had to create a work around for this more than five years ago. You'll just have to understand that most of us have no faith that multiple addresses will ever come to fruition.

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    Lisa Gaudie commented  · 

    Hi Muriel,

    Don't hold your breath on getting an update from Kelly or anyone else at Xero on this.

    The original request is OVER 10 YEARS OLD. It seems Xero is more interested in changing features that used to work to features that now require multiple clicks in multiple pop-ups to complete the work that could be done with one or two clicks in two screens previously.

    Our work around is to create a separate account for each address we service for the same company. But you can't use the same account name more than once, so we add the number of the street address after the business name for each separate service address; NSW Realty 45, NSW Realty 903B, etc.

    Good luck!
    Lisa

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    Lisa Gaudie commented  · 

    Hello Kelly,

    This feature was requested over ten years ago. The recent "upgrades" to contacts has actually made contacts more time consuming, confusing, and difficult to use. It would be great if Xero could continue to move in the direction of making the product better without making it more difficult to use in the process.
    12/09/2022

    Lisa Gaudie supported this idea  · 
  2. 26 votes

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    Lisa Gaudie supported this idea  ·