Settings and activity

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1. Lock Dates - Allocate Credit Notes to Invoices/Bills before a Lock Date

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   23 comments  ·  For small businesses » Business features  ·  delete…  ·  Admin →
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   Not in pipeline  ·  AdminKelly Munro (Community Manager, Xero) responded

   Hi everyone, we understand why people would want to be able to apply a credit note within a locked period however we wanted to provide more context on the purpose of lock dates and reasons for the way they work at present.

   Basically put lock dates prevent users making changes to the accounting records prior to the lock date. Their role is to prevent unintended changes which would alter reporting outcomes be they financial reports, VAT/GST/Sales Tax reports etc. Lock dates ensure financial data is accurate and trustworthy.

   When a credit note is allocated to an invoice the allocation date is dated the later of the two documents, the first day where both exist. Credit note allocations require creating journals on both a cash and accrual basis, which is why if both the invoice and the credit note are in a locked period, the allocation can’t be done. Those journals can change important reports like the Balance Sheet and the P&L(Income Statement), as well as impacting your local sales tax.

   So to be clear

   • An invoice in a locked period can be settled with a credit note which is not dated in the locked period because we are able to build the correct journals on the date of the credit note
   • A credit note in a locked period can be allocated to an invoice which is not dated in the locked period because we are able to build the correct journals on the date of the invoice
   • If both credit note and invoice exist in the locked period then they can’t be allocated against each other because we can’t build journals in the locked period

   Xero prompts you to allocate credit as soon as there is both credit and something which it could be allocated to. If you skip that prompt and have both documents entered but unallocated before you locked the period, then to allocate them you need to allow new journals to be created in that period, meaning you will need to unlock the period.

   Lock dates provide a lot of security and comfort for people who set them once they've filed with tax authorities, ensuring that neither deliberate nor unintended changes end up altering their tax position and making them no longer compliant. We therefore have no plans to change how lock dates work.

   Hi everyone, we understand why people would want to be able to apply a credit note within a locked period however we wanted to provide more context on the purpose of lock dates and reasons for the way they work at present.

   Basically put lock dates prevent users making changes to the accounting records prior to the lock date. Their role is to prevent unintended changes which would alter reporting outcomes be they financial reports, VAT/GST/Sales Tax reports etc. Lock dates ensure financial data is accurate and trustworthy.

   When a credit note is allocated to an invoice the allocation date is dated the later of the two documents, the first day where both exist. Credit note allocations require creating journals on both a cash and accrual basis, which is why if both the invoice and the credit note are in a locked period, the allocation can’t be done. Those journals… more

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   Colm Phelan commented  ·  19 January, 2023  ·  Edit…  ·  delete…

   Your accountant wouldn't care. Allocating a credit doesn't affect the GL which is what your accountant cares about.
   Applying credits to invoices, regardless of what period the invoices or the credits are from should not be subject to lock period restrictions. I've no idea why Xero would have this.

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2. Reconciliation - Allow credit notes to show and be selected on the find & match screen

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   193 comments  ·  For small businesses » Accounting features  ·  delete…  ·  Admin →
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   In development  ·  AdminKelly Munro (Community Manager, Xero) responded

   Hi community, first off thank you for the continued interest and feedback surrounding this idea. We’re continuing to build on the bank reconciliation experience in Xero and recognise the ways this feature will help improve the efficiency, flexibility and transparency of transactions in your business. Our team have done a lot of exploration into being able to surface and match Credit Notes when reconciling your bank account in Xero, and this is now in development.

   We’ll shift the idea here into ‘Working on it’ and continue to update as there’s more detail of this to share.

   Colm Phelan supported this idea  ·  14 September, 2022
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   Colm Phelan commented  ·  14 September, 2022  ·  Edit…  ·  delete…

   Xero boffins..In the real world many credit notes do not relate to specific invoices. There should be no requirement to allocate a credit note to an invoice. When making a payment you should be able to approve invoices and credit notes to arrive at a net amount payable.
   This makes it easier for you as payer and for the supplier to see all the invoices/ payments that make up the amount in their bank.
   As a relatively new user to Xero some of the omissions in basic functionality astound me!

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