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  1. 606 votes

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    We appreciate everyone that's contributed here. Needs in more incremental permissions for bank accounts, have been clearly highlighted in your feedback - from protecting the confidentiality of payroll information to securely delegating reconciliation tasks for specific accounts.

    Leaning in from our last update, our product teams have conducted lots of research of existing user roles, to highlight the most critical areas work is needed to power up our customers use of Xero.

    Reporting and inventory are our first areas of priority, and you may have seen recent updates across ideas for these areas.

    Permissions to bank accounts is another area that stood out in our research, but has more dependencies and will take longer to develop.

    We'll keep you updated as our journey with roles and permissions evolve and there's more in the space of banking to share with you all.

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    Simone Nelson commented  · 

    You don't value your customers, otherwise you would be listening to their needs. Giving employees access to be able to perform their tasks should not also give them access to sensitive information. Xero, if you cannot give your customers the permissions requirements that is obviously wanted, then maybe we need to start looking for an accounting program that will.

  2. 455 votes

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    Hey everyone, we've been following the conversation closely and we want to acknowledge how important this is for many of you.

    Atm, we’re on a long journey to provide more controls within Xero features that our customers need. Being such a broad idea that touches many areas of our platform, we’d like to encourage adding your votes to specific user permissions that matter most to you, such as:

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    Simone Nelson commented  · 

    We have people at different levels using xero. The limited range of access to pick from means, they either have to too much information or not enough depending on the level you pick. In usual Xero style they will either ignore this request, or tell us to suck it up as this is how it is going to be.

    Simone Nelson supported this idea  · 
  3. 428 votes

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    Hi everybody, coming across from the previous forums we know this idea has a lot of interest.

    There is a way of using Xero's reports to accomplish what you're asking here and save the format so you can easily access and send this report to your customers outside of Xero.

    Running the Aged Receivables detail report you can choose how many ageing periods you'd like to show and set the period to '30 days'. Simply Filter the report by Contact and Update to run.

    • Once you've got it set up, save as Custom so you can easily access this format anytime
    • If you deal with groups of contacts this also means you could Filter for multiple contacts to combine the view into one report rather than multiple customer statements 🙂
    • Export the report to PDF, where you can send to customers from your email system outside of Xero

    We appreciate…

    Simone Nelson supported this idea  · 
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    Simone Nelson commented  · 

    We have customers ringing to clarify exactly where their accounts stand at 30, 60, or 90 days. The statements are confusing and the template needs to reflect how WE want them to look.