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  1. 646 votes

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    Hi everyone, I want to assure you your voice is heard here and feedback is being shared back with our product teams.

    We understand the desire to get this idea moving along and as mentioned in our last update we know this is an area that more controls and permissions would be most beneficial to our customers.

    We’d like to share progress that we’re making for banking permissions - Work to provide more controls of sensitive banking information has started and will initially include the ability to restrict users from seeing sensitive banking information such as; account balances, bank transactions, and financial summaries.

    We know this doesn’t relieve all pain points of this idea - It’ll be the first phase, a stepping stone of sorts in the development of per-bank controls.

    As development continues we’ll share further updates as soon as they’re available with you all here.

    Thank you for…

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    Simone Nelson commented  · 

    You don't value your customers, otherwise you would be listening to their needs. Giving employees access to be able to perform their tasks should not also give them access to sensitive information. Xero, if you cannot give your customers the permissions requirements that is obviously wanted, then maybe we need to start looking for an accounting program that will.

  2. 467 votes

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    Hey everyone, we've been following the conversation closely and we want to acknowledge how important this is for many of you.

    Atm, we’re on a long journey to provide more controls within Xero features that our customers need. Being such a broad idea that touches many areas of our platform, we’d like to encourage adding your votes to specific user permissions that matter most to you, such as:

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    Simone Nelson commented  · 

    We have people at different levels using xero. The limited range of access to pick from means, they either have to too much information or not enough depending on the level you pick. In usual Xero style they will either ignore this request, or tell us to suck it up as this is how it is going to be.

    Simone Nelson supported this idea  · 
  3. 446 votes

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    Hi everybody, coming across from the previous forums we know this idea has a lot of interest.

    There is a way of using Xero's reports to accomplish what you're asking here and save the format so you can easily access and send this report to your customers outside of Xero.

    Running the Aged Receivables detail report you can choose how many ageing periods you'd like to show and set the period to '30 days'. Simply Filter the report by Contact and Update to run.

    • Once you've got it set up, save as Custom so you can easily access this format anytime
    • If you deal with groups of contacts this also means you could Filter for multiple contacts to combine the view into one report rather than multiple customer statements 🙂
    • Export the report to PDF, where you can send to customers from your email system outside of Xero

    We appreciate…

    Simone Nelson supported this idea  · 
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    Simone Nelson commented  · 

    We have customers ringing to clarify exactly where their accounts stand at 30, 60, or 90 days. The statements are confusing and the template needs to reflect how WE want them to look.