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  1. 398 votes

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    Hi team, appreciate wanting to hear news from us here and apologies we've not checked back in sooner. Our product team have done initial work to understand the work involved in enabling your customers to pay you through Customer Statements. This is a priority for them and we have plans to develop this capability, however they need to balance this work with other key priorities. While we'll leave the idea Under review for the time being, as soon as there's an update we'll share this all with you, here.

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    Ingrid Hammendorp commented  · 

    "Early days"???? this is a post from Feb 2024, it's now Aug 2024!!! How difficult can it be???
    If I missed the solution for this issue, please let me know. Thanks

  2. 200 votes

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    Thanks for your feedback and interest in the idea here. We appreciate the desire for being able to enable employees to make these changes themselves.

    While this is something the team will continually review as they keep developing Payroll for Australia, we want to be open that this is not in the direct plans atm.

    If there are any changes or progress for developing this we'll be sure to come back and update you on this, here.

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    Ingrid Hammendorp commented  · 

    Ridiculous that it's not a feature, which is crucial for easy use of annual leave and public holidays calculations. I have to go through each leave request and draft wages to correct the public holidays on the hours and if it's not a workday for employee.

    Ingrid Hammendorp supported this idea  · 
  3. 87 votes

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    Hi everyone, thanks for your on-going involvement in the idea here.

    We understand many of our customers are trading internationally. While we haven't been able to deliver a solution as yet, this is still high on our radar.

    Right now, depending on the country selected when setting up organisations will have different field options - Sort code in UK, BSB code in AU and Routing number in US. This explains the differences some in the conversation have mentioned. I appreciate it's not a solution but for the time being any extra detail (IBAN or any other banking detail) for the contact could be added as a note to the contacts record that can be looked up before making payments.

    For our UK customers that have set up international bill payments - Though not direct from Contacts you can edit and save international payment details for a supplier through the flow…

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    Ingrid Hammendorp commented  · 

    Please become more global, as we as a company are and apparently not the only ones!!
    Sooner rather than later please.

    Ingrid Hammendorp supported this idea  ·