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1,277 votes
Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.
We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.
We appreciate your patience as we work through the complexities…
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Pauline Jewsbury
commented
We have multiple delivery addresses for each customer so this would be very useful as at the moment we have to re-enter the delivery address everytime we raise a new invoice
Pauline Jewsbury
supported this idea
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46 votesPauline Jewsbury
supported this idea
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I too agree with Kim, William and Graham. Xero seem to be very good at implementing changes that have a negative impact but might in their opinion make it look prettier and have more white space but all these changes are not adding function and value and the ideas posted here that are so heavily positively supported are continually ignored. The last update on this from Kelly was in March 2023 so five months on this is still outstanding. We too have stopped recommending Xero and are actively looking for an alternative.