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  1. 836 votes

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    Lisa Ash commented  · 

    Absolutely ridiculous Xero! Why should we pay for an add-on when this should be part of the payroll function. Xero seems to be on a very slippery slope with more and more customers becoming disenchanted with the product. First the change to invoices (which is backward step from the old invoicing) and now this. Not happy, must be time to find a better functioning service.

    Lisa Ash supported this idea  · 
  2. 54 votes

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    Thanks for sharing this here, Olga. Appreciate the needs in being able to approve these sort of 0.00 invoices in your Xero organisation. I can confirm this is something our team are looking at so I'll keep you updated of any change of this, here.

    For the meantime, though I appreciate it may slightly change your flow you should find you can approve these type of invoices from the Draft list of your invoices. If you have a few of these waiting you'll be able to Approve these all at once to save a little time.

    Lisa Ash supported this idea  · 
  3. 194 votes

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    Hi community, thanks for getting involved here and letting us know the importance around being able to see the details whenever an invoice is sent from Xero. We understand the importance of this to our customers and our product team are beginning to review this idea to solve needs in this space. We'll move to Under review and I'll let you know as there's more progress here. Thanks

    Lisa Ash supported this idea  · 
  4. 351 votes

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    Hi everyone, thank you for your feedback on this here. Through testing we found that majority of our customers would Approve and email an invoice at once, which is why this was developed as the default in new invoicing. That said we appreciate others would like a different action as their primary option.

    While we don't have direct plans for adding the ability to set a default for this action, we're listening to your feedback and looking into how we can improve efficiency and speed things up for you when using new invoicing through the use of keyboard shortcuts. We'll share more news when we've confirmed what this shortcut looks like and are closer to providing this to you all.

    Lisa Ash supported this idea  · 
  5. 164 votes

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    Lisa Ash commented  · 

    Why is this so hard? Surely adding a 2nd reference field is more important than "fixing" the contacts page, which has only made using contacts page a less efficient process. Not happy Xero!!!

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    Lisa Ash commented  · 

    This is critical. Our organisation would utilise this reference space to add a job reference. At the moment - job reference is added to the bill number reference and causes issues with duplicated bills and payments. As stated in other comments it is already available on the Sales invoice and needs to be available when entering bills.

    Lisa Ash supported this idea  · 
  6. 33 votes

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    Hey community, thanks for your sharing and supporting this idea.

    We wanted to share for those that may not already know - right now you can combine multiple bills to mark them as paid in a single batch payment? Bills display separately in Xero, but bills for the same supplier are combined in the payment file, so each supplier receives a single payment and reference.  Appreciate that this may not help for all workflows of those who voted for this idea so we'll continue to monitor interest and feedback on the idea.

    Lisa Ash supported this idea  ·