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  1. 343 votes

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    Hi everyone, thank you for your feedback on this here. Through testing we found that majority of our customers would Approve and email an invoice at once, which is why this was developed as the default in new invoicing. That said we appreciate others would like a different action as their primary option.

    While we don't have direct plans for adding the ability to set a default for this action, we're listening to your feedback and looking into how we can improve efficiency and speed things up for you when using new invoicing through the use of keyboard shortcuts. We'll share more news when we've confirmed what this shortcut looks like and are closer to providing this to you all.

    Nicola Martyniak supported this idea  · 
  2. 49 votes

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    Thanks for letting us know how useful this feature is to you when creating invoices for your customers in Xero. We have some improvements the team are focusing on within the contact card to provide our customers more efficiency, which includes the ability to search to add an address for a Contact.

    For the time being we'll change this to working on it, and I'll keep you up to date with any progress for this, here.

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    Nicola Martyniak commented  · 

    We really need this feature back!

    Nicola Martyniak supported this idea  · 
  3. 535 votes

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    Thank you for sharing your thoughts on the possible solution we shared a few months ago. After careful consideration taking all feedback on board, we will not be moving forward with this solution.

    We're still considering how we might solve for the issues presented here over the long term and there are other pieces of work the team are currently delving into such as duplicate bills detection that may also help solve some needs here.

    That said, we'll move the idea back to Submitted and continue to keep you updated on any progression that can help the needs expressed through the idea here. Thanks

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    Nicola Martyniak commented  · 

    Its not the actual voiding of the bill that is so much of the issue as we can all do the work around its having to do each bill individually thats the issue. If the option was available to unapproved more than one at a time and moving them back to draft they could then be deleted from here. Ive had a few occasions where someone has imported a bill CSV and approved (as you can approve them by ticking them all) but they have been incorrect so had to void them one at a time!

    Nicola Martyniak supported this idea  · 
  4. 659 votes

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    Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.

    Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.

    We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!

    Nicola Martyniak supported this idea  · 
  5. 313 votes

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    Hi everyone, thanks for the idea and support here. We appreciate all the valuable feedback and ideas shared regarding the ability to split batch payments when reconciling, and understand it currently takes extra steps to reconcile when a single invoice among a batch has been paid, or when there are multiple payments to the same entity for different invoices.
    Being transparent, we don’t have direct plans for making this change within the foreseeable future but if anything changes in this space, we’ll update you on this idea!

    Nicola Martyniak supported this idea  · 
  6. 4 votes

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    Nicola Martyniak commented  · 

    Totally agree, this is def needed!

    Nicola Martyniak supported this idea  · 
  7. 32 votes

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    Nicola Martyniak commented  · 

    Lots of our clients se the mobile app for invoices and therefore it needs to be a function where they can send statements too.

    Nicola Martyniak supported this idea  · 
  8. 1 vote

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    Nicola Martyniak shared this idea  · 
  9. 24 votes

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    Nicola Martyniak supported this idea  · 
  10. 260 votes

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    Hello everyone, we want to let you know that we’ve recently released the ability to convert PDF bank statements into pre-formatted CSV files in Xero (Read more on our blog for more information).

    Currently, this feature is only available in the US and Canada. We know this tool will also be valuable to other regions and we'll be sure to update you with any new information about it becoming available globally.

    For now, we’ll move the status of this idea to ‘Under review’. So keep voting and give us your input on how this feature can benefit your workflow!

    Nicola Martyniak supported this idea  ·